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Expert Mainframe Systems Programmer - CICS
Remote - United States
Position Summary
Provide premium software support and services to Ensono mainframe clients as they relate to CICS.
The position reports to Manager, MF Programming.
Key Areas of Focus for this Role
- Fulfill customer service orders (CSOs) for mainframe z / OS customers in a timely manner as they pertain to CICS TS and related OEM software products.
- Provide primary support for reported problems related to CICS TS and related OEM software products.
- Provide support on a 24 x 7 x 365 basis and in multiple time zones.
- Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards.
- Work with members of other functional towers in preparing customer partitions for regular operating system upgrade processes.
- Provide key support for customer migration services as they pertain to CICS TS and related OEM software products.
- Assist the assigned project manager in the migration of newly acquired customers.
- In joint cooperation with Disaster Recovery Services, execute tasks associated with customer disaster recovery plans.
- Adhere to a schedule that efficiently manages resources and allows timely implementations.
- Follow ITSM change control procedures, including implementing vendor product specific corrections and upgrading, maintaining, enhancing or providing new options to applicable z / OS products.
What the Ideal Candidate Brings to this Role
Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications.
Other Qualifications
Ensono is a place to make better happen – for our clients and for your career. We encourage clients to allow us to work remotely most of the time.
Some of our benefits include :
As of the date of this posting, a good faith estimate of the current pay scale for this role is $100,000 to $183,000 annually based on a full-time schedule. Placement in the range may vary based on numerous factors.
Ensono is an Equal Opportunity / Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis.
If you need accommodation during the application or interview process, please let your recruiter know or email [email protected].
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Salary : $100,000 - $183,000
