Assistant Operations Leader

Superior Fence & Rail is an industry leader with over one hundred branch locations in the United States. We partner with a national home improvement chain, multiple home builders and general contractors for fence installation requirements.

The Assistant Operations Leader, will learn and adopt Superior Fence & Rail’s structured processes and complete required training.  Typical work week is Monday through Friday. This position is responsible for assisting the Operations Leader with administrative tasks as well as repairs, trainings, warranty and install completion.

Additional opportunities for advancement.

Responsibilities include:

• Collaborate with the Operations Leader on a daily basis to review and execute operational tasks.
• Perform routine vehicle maintenance to ensure operational readiness.
• Execute order fulfillment processes, including product retrieval and processing, adhering to established timeframes and quality standards.
• Maintain a safe and organized work environment across all operational areas, encompassing the yard, shop, and production facilities.
• Provide leadership and support to the production department, ensuring adherence to quality control protocols and order accuracy.
• Mentor and provide guidance to production and field team members, fostering a positive and productive work environment.
• Operate Computer Numerical Control (CNC) machinery for the fabrication of vinyl fencing products, as required.
• Actively participate in training initiatives and contribute to the development of training programs.
• Cultivate comprehensive expertise in product knowledge, technical specifications, industry best practices, and process optimization within designated product areas.
• Contribute to the continuous improvement of training programs by providing feedback and insights aimed at mitigating future warranty concerns.
• Independently manage and execute weekly repair and warranty obligations, minimizing reliance on installation teams.
• Address and resolve customer inquiries and concerns in a timely and effective manner.
• Maintain professional and courteous interactions with customers and colleagues at all times.
• Ensure diligent completion of all assigned duties and responsibilities.
• Adhere to and promote safe and efficient work practices among team members.
• Undertake additional duties as assigned by the Operations Leader or other authorized personnel.
  

Skills:

• Speaking - Talking to others to convey information effectively.
  

• Actively Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Persuasion - Persuading others to change their minds or behavior.
• Negotiation - Bringing others together to agreement and trying to reconcile differences.

• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Time Management - Managing one's own time and the time of others.

Experience and Education:

• Previous supervisory experience
• Experience in building and repairing wood, vinyl, chain link, composite and aluminum fencing
• Highly skilled in verbal and written communications
• Basic experience with computer operations and appropriate software
• Ability to read plans, give and follow instructions
• Ability to problem-solve issues as they arise
• Ability to interpret, obey and supervise others regarding applicable safety regulations
• Highly detail oriented with organizational skills
• Ability to work independently with little or no supervision
• Ability to treat others with respect and gain trust and respect from subordinates, supervisors, and customers
• Exceedingly positive in his/her work attitude 

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance 
• 401K
• Assigned Company Vehicle
• Company Phone
• Company Laptop
• PTO

Superior Fence & Rail is the largest fence contractor in the country, with over one hundred branch locations in the United States. Learn more at www.superiorfenceandrail.com

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Salary : $52 - $65