What are the responsibilities and job description for the Automotive Service Advisor position at SUPERIOR FORD?
Job description
AUTOMOTIVE SERVICE ADVISOR WANTED !!!!
Our expanding Service Department is looking for an experienced, customer-oriented, Service Advisor to join our team. Prior Service Advisor experience is preferred.
- Initiates automotive services and repairs by determining performance problems and services requested. Listens to customer's descriptions of issues; clarifies concerns; conducts inspections; checks vehicle maintenance records; and examines service schedules.
- Prepares and creates repair orders (RO) by describing symptoms, concerns, and causes, as well as repairs and services required; obtains approval signatures; collect and updates customer records.
- Verifies warranty and service contract coverage and explains provisions and exclusions.
- Develops estimates by costing parts, labor, and supplies; calculating customer's payment, including deductibles.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; answering questions and concerns; arranging towing and temporary transportation.
- Maintains established departmental CSI goals.
Service Advisor Job Requirements
- Excellent communication & interpersonal skills
- Recent Service Advisor experience preferred.
- Ability to multi-task and perform in a fast paced environment
- Self-motivated, positive-minded, and enthusiastic individual capable of thriving in team environment
- Excellent computer and tablet technology utilization
Other Qualifications:
High school diploma minimum. 2 years experience as Service Advisor.
Additional Information:
This is a full-time position, with competitive hourly pay, benefits and paid training.
Benefits
- Medical, Dental, Vision plans
- Paid Life Insurance
- Paid Vacations
- 401(k)
Job Type: Full-time
Pay: $47,000.00 - $90,688.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Experience:
- Automotive service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Zachary, LA 70791: Relocate before starting work (Required)
Work Location: In person
Salary : $47,000 - $90,688
