What are the responsibilities and job description for the Community Relations Representative II position at Superior HealthPlan?
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose : Provide sales coverage and develop best possible market penetration for all Medicaid and Medicare products to present to prospective members in his / her assigned territory in accordance with company's policies and programs. Provide greater access to health insurance, by providing education and assistance to individuals.
- Identify prospective enrollees and determine eligibility for participation in the Medicaid and Medicare products
- Develop a presence in the local community to help generate enrollments
- Attend community and health events, hospitals, senior centers, assisted living facilities, and other sites as designated to market products
- Enroll consumers in Medicare product, present information on Medicaid programs, help facilitate the continuance of enrollment, and offer information with Medicaid recertification
- Conduct home visits and personalized appointments as needed to complete the Medicare enrollment process or as requested by potential enrollees to explain the Medicaid product
- Assist members in accessing health care, transportation needs and other services or issues as they occur and pertain to members
- Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies, including providing enrollees with all corresponding materials and documentation
- Research and monitor competitive products and marketing practices
- Conduct and participate in telemarketing and outreach efforts
- Submit special reports regarding the operation of the territory, acceptance or rejection of products, and competitive conditions beneficial to other Marketing initiatives
- Ability to lift boxes containing marketing materials for events
- Ability to travel
Education / Experience : Bachelor’s degree in marketing, sales, related field or equivalent experience. 4 years of marketing, sales or community relations or outreach experience, preferably in a managed care or Medicaid environment Bilingual is a plus.
License / Certification : Obtain current state’s Accident and Health Insurance Agent License within 6 months of hire.
Pay Range : $55,100.00 - $99,000.00 per year
Centene offers a comprehensive benefits package including : competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Salary : $55,100 - $99,000
