What are the responsibilities and job description for the Telehealth Mental Health Specialist (Apply in minutes) position at Superior HealthPlan?
You could be the one who changes everything for our 28 million members.Centene is transforming the health of our communities, one person at a time.As a diversified, national organization, you’ll have access to competitivebenefits including a fresh perspective on workplace flexibility.
- Work from home, but must be near Abilene, TX, Big Lake, TX Eden, TX,Sherwood, TX, Goodfellow Air Force Base, TX, San Angelo, TX, Sterling City,TX, Miles, TX, Menard, TX, or Rowena, TX.
- Position Purpose :
- Develops, assesses and coordinates holistic caremanagement activities, with primary focus and support towards populations withsignificant mentalbehavioral health needs, to enable quality, cost-effectivehealthcare outcomes. Evaluates member service needs and develops orcontributes to development of care plansservice plans, and educates members,their families and caregivers on services and benefits available to meetmember needs.
- Evaluates the needs of the most complex and high risk members with mentalbehavioral health needs, and recommends a plan of care for the best outcome
- Acts as liaison and member advocate between the memberfamily, physician, and facilitiesagencies
- Supports members with primarily mentalbehavioral health needs, such as those with (or a history of) major depression, bipolar disorders, schizophrenia, borderline personality disorder, post-traumatic stress disorder, substance use disorder, self-injurious behavior, psychiatric inpatient admissions, etc
- Performs frequent home andor other site visits (once a month or more), such as to assess member needs and collaborate with resources, as required
- Provides andor facilitates education to long-term care members and their familiescaregivers on topics such as preventive care, procedures, healthcare provider instructions, treatment options, referrals, prescribed medication treatment regimens, and healthcare benefits. Provides subject matter expertise and operational support for relevant mental and behavioral health-focused activities, such as the handling of crisis calls, mental health first aid training, field safety and de-escalation practices, psychotropic and other medication monitoring, etc
- Educates on and coordinates community resources, to include medical, behavioral and social services. Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (e.g., meals, employment, housing, foster care, transportation, activities for daily living)
- Ensures appropriate referrals based on individual member needs and supports the identification of providers, specialists, and community resources. Ensures identified services are accessible to members
- Maintains accurate documentation and supports the integrity of care management activities in the electronic care management system. Works to ensure compliance with clinical guidelines as well as current state and federal guidelines
- Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
- Performs other duties as assigned
- Complies with all policies and standards
- EducationExperience :
- Requires a Masters degree in Mental Health orSocial Work or Graduate from an Accredited School of Nursing and 2 – 4 yearsof related experience.
- LicenseCertification :
- Licensed Behavioral Health Professional or RN withpsychiatric experience based on state contract requirements e.g., LCSW, LPCand RN with BH experience is required.
- Preferred Experience :
- Master’s level un-restricted licensed behavioral health clinician; LCSW,LPC, or PsychMental Health RN.
- 3 years of case management experience with the adult population withserious mental illness and behavioral health conditions or special needs.
- 3 years of experience in patient advocacy or coordinating community mentalhealth andor personal assistance or social services for members.
- Experience working within in-patientout-patient facilities, or working incommunity-based Behavioral Health, local IDDA, or state Mental HealthAuthorities (MHA) settings.
- Experience administering psychological assessments and managing high volumecaseloads.
- Experience in FIELD-BASED Case Management roles is a PLUS, but not required.
- Strong clinical documentation skills and be trainable to utilize casemanagement systems
- Proficient computer skills with Microsoft and Video Conferencingapplications (e.g. Outlook, Word, Excel, ZOOM, MS Teams)
- Must be able to work independently with minimal supervision.
- Bilingual – Spanish and English is a plus, but not required.Pay Range : $25.97 - $46.68 per hourCentene offers a comprehensive benefits package including : competitive pay,health insurance, 401K and stock purchase plans, tuition reimbursement, paidtime off plus holidays, and a flexible approach to work with remote, hybrid,field or office work schedules. Actual pay will be adjusted based on anindividuals skills, experience, education, and other job-related factorspermitted by law. Total compensation may also include additional forms ofincentives.Centene is an equal opportunity employer that is committed to diversity, andvalues the ways in which we are different. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, sexual orientation, gender identity, national origin, disability, veteranstatus, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered inaccordance with the LA County Ordinance and the California Fair Chance Act
Salary : $26 - $47