What are the responsibilities and job description for the Industrial Pump Parts Specialist position at Superior Industrial Equipment?
Superior Industrial Equipment is seeking a detail-oriented and customer-focused Parts Specialist to join our team in Sycamore, IL. If you have strong problem-solving skills, excellent communication, and a passion for providing exceptional service, we’d love to hear from you!
Job Responsibilities:
- Provide accurate and timely parts quotes to customers.
- Enter orders into various systems, including customer, vendor, and accounting platforms.
- Review customer purchase orders for accuracy.
- Coordinate with vendors to ensure timely and correct parts supply.
- Pull parts from stock as needed.
- Track and update order statuses.
- Maintain organized and accurate records.
- Manage incoming and outgoing leads, including inbound/outbound calls, emails, and online inquiries.
- Handle special projects as assigned.
Candidate Requirements:
- High school diploma or GED required.
- Strong problem-solving and multitasking skills.
- Excellent phone and communication skills.
- Positive attitude and customer-focused mindset.
- Detail-oriented with strong organizational skills.
- Proficiency in Microsoft Word and Excel.
- Strong computer skills and ability to learn new systems quickly.
- Comfortable with basic math calculations.
- Ability to lift up to 40 lbs as needed.
- Experience in accounting systems is a plus.
Why Join Us?
- Supportive and team-oriented work environment.
- Opportunities for professional growth.
- Competitive compensation and benefits.
If you are ready to take on a dynamic role where your skills will make a real impact, apply today!
Job Type: Full-time
Pay: $18.00 - $23.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- Quoting Parts: 1 year (Required)
Ability to Commute:
- Sycamore, IL 60178 (Required)
Work Location: In person
Salary : $18 - $24