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Industrial Pump Parts Specialist

Superior Industrial Equipment
Sycamore, IL Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 5/21/2025

Superior Industrial Equipment is seeking a detail-oriented and customer-focused Parts Specialist to join our team in Sycamore, IL. If you have strong problem-solving skills, excellent communication, and a passion for providing exceptional service, we’d love to hear from you!

Job Responsibilities:

  • Provide accurate and timely parts quotes to customers.
  • Enter orders into various systems, including customer, vendor, and accounting platforms.
  • Review customer purchase orders for accuracy.
  • Coordinate with vendors to ensure timely and correct parts supply.
  • Pull parts from stock as needed.
  • Track and update order statuses.
  • Maintain organized and accurate records.
  • Manage incoming and outgoing leads, including inbound/outbound calls, emails, and online inquiries.
  • Handle special projects as assigned.

Candidate Requirements:

  • High school diploma or GED required.
  • Strong problem-solving and multitasking skills.
  • Excellent phone and communication skills.
  • Positive attitude and customer-focused mindset.
  • Detail-oriented with strong organizational skills.
  • Proficiency in Microsoft Word and Excel.
  • Strong computer skills and ability to learn new systems quickly.
  • Comfortable with basic math calculations.
  • Ability to lift up to 40 lbs as needed.
  • Experience in accounting systems is a plus.

Why Join Us?

  • Supportive and team-oriented work environment.
  • Opportunities for professional growth.
  • Competitive compensation and benefits.

If you are ready to take on a dynamic role where your skills will make a real impact, apply today!

Job Type: Full-time

Pay: $18.00 - $23.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 1 year (Required)
  • Quoting Parts: 1 year (Required)

Ability to Commute:

  • Sycamore, IL 60178 (Required)

Work Location: In person

Salary : $18 - $24

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