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Professional Liability Claims Adjuster- Senior Living

Superior Insurance Partners LLC
Chicago, IL Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/5/2025

Job Description

Job Description

Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting / finance, recruiting, HR, AMS / IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform.

Superior is backed by Tyree & D'Angelo Partners ("TDP"), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history.

Professional Liability Claims Adjuster - Senior Living

We are seeking a qualified and experienced individual to join our team as a Senior Living Claims Adjuster . The ideal candidate will have a background in professional liability claims, with specific expertise in Nursing Homes or Senior Living, and previous experience working with a TPA or brokerage / agency.

What You'll Do : Claims Management :

  • Handle and adjust professional liability claims related to nursing homes and senior living facilities, ensuring a thorough, fair, and efficient resolution process.
  • Conduct in-depth investigations and manage claims from initial reporting through resolution, including coverage analysis, liability assessment, and damages evaluation.
  • Participate in mediation and settlement negotiations to achieve favorable outcomes.

Communication & Collaboration :

  • Work directly with policyholders, third-party investigators, defense firms, and internal claims team members to streamline the claims process.
  • Provide proactive and strategic communication to mitigate claim damages and enhance risk management efforts.
  • Proactively support policyholders with open claims, providing clear and empathetic assistance.
  • Industry Expertise & Compliance :

  • Ensure adherence to industry regulations and best practices, with a strong understanding of nursing home and senior living liability claims.
  • Maintain compliance with Medicare Section 111 Reporting and other regulatory requirements.
  • What We're Looking For :

  • 1-3 years of hands-on experience in Nursing Home / Senior Living liability claims adjusting
  • Strong knowledge of professional liability insurance, Medicare reporting, and regulatory compliance.
  • Understanding of Medicare Section 111 Reporting
  • Exceptional communication and negotiation skills, with the ability to work effectively with diverse stakeholders.
  • Make an impact – Play a key role in delivering top-tier claims management and supporting policyholders in the senior living industry

    Fully remote – Work from anywhere while staying connected through our collaborative team culture.

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