What are the responsibilities and job description for the CSR- Personal Lines (Bilingual Spanish) position at Superior Insurance Partners?
Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused on providing commercial lines, personal lines, and employee benefit solutions to businesses and individuals. We acquire and partner with leading independent insurance agencies, primarily in the Midwest and Eastern US, providing customized resources including accounting / finance, recruiting, AMS / IT, and M&A support. The company’s mission is to improve the lives of its agency partners. By leveraging best practices, shared resources, and a collaborative approach, we help our partners scale efficiently while staying true to their core values.
Superior is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity with significant expertise investing in lower middle-market service businesses. TDP has completed over 1000 investment partnerships in its history, managing over $3 billion in capital and enterprise value.
Bilingual Client Service Representative - Personal Lines (Lafayette, IN) :
We are seeking a Bilingual CSR-Personal Lines (English / Spanish) to join our growing team in Lafayette, IN. The Client Service Representative will support our producers and service team while delivering excellent customer service.
How will you affect the business?
- Manage a high volume of incoming calls and client interactions
- Assist with quoting, endorsements, certificates, and contribute to the renewal process
- Handle client concerns proactively, providing timely resolutions and follow-ups
- Identify and assess client needs to provide tailored solutions
- Maintain detailed client records, process customer accounts, and file documents
What skills will make me successful in this role?
Why Join Superior Insurance Partners?
Requirements :
