What are the responsibilities and job description for the Optician - Dispensing Licensed and Non-Licensed position at Superior Optical Labs, Inc.?
Description
Optician Dispensing - Licensed and Non-Licensed
Provide patient education regarding lens materials, frames, products and designs. Recommend appropriate materials and designs based on patient needs and preferences. The opticians help fit patients for eyeglasses, processing and following prescriptions from eye doctors as required.
Job Type
Full-time
Phoenix, AZ
Description
Are you looking for a rewarding, full time job (40 hrs) with great benefits, 11 federal holidays off with pay and a 401K company match? How about nights and weekends off? Come work where you can make a big difference in the lives of others. We offer a busy optical shop in a clinical setting.
Superior Optical Labs, Inc. mission is to provide our veteran patients with the quality they should always expect and the kind of service and attention that will “reset expectations” for lab relationships. We were founded in 1990 by industry veterans and proud to be a Service-Disabled Veteran Owned Small Business. We comply with the new 503 regulations and EEO regulations for federal contractors. We are an independent lab with a strong history of growth, technological advancement, and service to the industry. The owners of Superior Optical are passionate about their business and have instilled a work ethic in their employees that ensures a clean and productive lab, a focus on quality and accuracy, and an obsession with customer service that is unmatched in the industry.
Does this sound like a good fit for you?
You would receive the following benefits:
- Health, Dental, Short-Term Disability and Life Insurance
- 401K
- PTO
- Paid Vacation
- Receive all federal holidays off with pay (11 annually)
Veteran Opticians are encouraged to apply
Requirements
Duties and responsibility include:
- Must have optical experience
- Provide exceptional customer service
- Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e., frames, lens type, coatings)
- Take necessary measurements (i.e., measuring the patient's pupillary distance)
- Prepare work order for lab ensuring all pertinent information is listed (i.e., patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)
- Input customer information into computer system
- Compute and process payment transactions/refunds
- Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges
- Perform other administrative tasks as assigned
- Maintain up-to-date knowledge of products
- Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
- Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat, if necessary, to bend frames accordingly
- Educate patient on how best to care for their glasses
- Adjust/repair damaged frames, replace nose pads and missing screws
- Price, stock and straighten merchandise
- Optical State License (Up to date)
- Be able to work in a fast-paced environment
- Be a team player
