What are the responsibilities and job description for the Optician Licensed - North Charlotte, NC position at Superior Optical Labs, Inc.?
Description
Are you looking for a rewarding, full time job (40 hrs) with great benefits, 11 federal holidays off with pay and a 401K company match? How about nights and weekends off? Come work where you can make a big difference in the lives of others. We offer a busy optical shop in a clinical setting. (no holiday or weekend work)
Superior Optical is an eyeglasses manufacturing facility and a federal contractor serving our veterans across the United States with quality eyeglasses and sunglasses. We are an independent lab with a strong history of growth, technological advancement, and service to the industry. We at Superior are passionate about our business and have instilled a work ethic in our employees that ensures a clean and productive lab, a focus on quality and accuracy, and an obsession with customer service that is unmatched in the industry. Our mission is to provide our patients with the quality they should always expect and the kind of service and attention that will reset expectations for lab relationships.
Does this sound like a good fit for you?
You would receive the following benefits:
- Health, Dental, Short Term Disability and Life Insurance
- 401K with company match
- Paid Personal Time
- Paid Vacation
- 11 paid holidays off
Monday - Friday
8:00am - 5:00pm
Requirements
- Provide exceptional customer service
- Perform other administrative tasks as assigned
- Maintain up-to-date knowledge of products
- Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
- Input customer information into computer system
- Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e. frames, lens type, coatings)
- Take necessary measurements (i.e. measuring the patient's pupillary distance)
- Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)
- Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat, if necessary, to bend frames accordingly
- Educate patient on how best to care for their glasses
- Adjust/repair damaged frames, replace nose pads and missing screws
- Price, stock and straighten merchandise
Thank you for your consideration of our Optician openings. We hope to receive your resume immediately to review. We will respond to all licensed optician applications.
**Resume and three references required**
VETERANS ARE ENCOURAGED TO APPLY
