What are the responsibilities and job description for the Office Administrator - Baton Rouge Location position at Superior Van & Mobility?
What We're Looking For
Superior Van and Mobility is looking for an Office Administrator to join our team. If you are looking for an environment where you have the opportunity to improve the lives of others, see what we have to offer! You need to have experience greeting customers, processing payments, ordering parts, and setting appointments all while using computer software/systems for data entry such as Microsoft Excel, Word, and Outlook. This is not an entry-level position.
Why Work Here?
- 2023 Family Business Award by Business First Newspaper
- 2024 Top Employer
- Family-owned and operated since 1976
- BBB accredited A rated business
- Commitment to teamwork, customer service, quality, and growth
What We Offer
- Competitive pay-hourly with monthly bonus opportunities
- 401(K) savings plan with company match
- Paid holidays
- Paid vacation and personal days
- Health, dental, and vision insurance
- Company-paid life insurance
- Short term disability
- Career advancement opportunities
- Clean and professional work environment
- Qualified and caring trainers and corporate support
Responsibilities
- Monday-Friday, 8 AM-5 PM schedule providing administrative support
- Receptionist duties using a multi-line phone system
- Schedule and manage service appointments
- Prepare billing paperwork for service and sales; invoices, POs, work orders, quotes, rental contracts, etc...
- Receive and deposit customer payments
- Maintain and prepare automotive title paperwork and legal documents
- Bi-monthly AR reporting
- Schedule routes for contracted drivers
- Order and receive shop parts
- Submit warranty claims
- Greet and assist customers in person and over the phone
Qualifications
- Must hold a high school diploma or equivalent
- Must have a valid driver's license
- Experienced in using Microsoft Word, Excel, and Outlook
- Ability and willingness to learn new technology
- Excellent customer service skills
- Team player
- Projects a professional image
- Multi-tasker capable of working in a fast paced environment
- Positive, friendly attitude, with a customer-first mentality
- Prior automotive dealership, service shop, or medical office experience is not required but highly desirable
About Superior Van and Mobility
Founded in 1976, Superior Van and Mobility has become the largest family-owned, NMEDA Certified mobility dealer group in the United States. We serve the physically challenged consumer retail and commercial para-transit markets. In addition, you will find that we have one of the best customer experience ratings among mobility dealers. We have 17 locations and our primary focus centers around providing customers with an extensive selection of new & used wheelchair vans, wheelchair-accessible SUVs, wheelchair * scooter lifts, and adaptive equipment. Join our team and help improve the lives of others...you never know, it just might change your life too! Visit us at www.superiorvan.com to learn more about us.
We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record. If you have a disability under the Americans with Disabilities Act (ADA) or similar law or require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment, reach out to us at tbrock@superiorvan.com.
