Director of Technology Operations

About Us

Founded in 2014, we offer the industry’s first and only cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan. By combining thought leadership in suitability and risk management with industry-leading education and the latest technology, Supernova enables advisors to deliver holistic, goals-based advice and to help their clients achieve financial wellness. We partner with the industry’s largest banks, most prominent insurance companies and leading online brokerages to democratize access to securities-based lending and better the entire financial ecosystem.

Why Join Supernova?

At Supernova Technology, we believe that the best results come from a team that is passionate, driven, and supported in all aspects of their professional lives. Here, you’ll work alongside talented and innovative individuals who are committed to driving the future of securities-based lending technology. We foster a culture of collaboration, continuous learning, and growth, where each person’s contributions make a real impact.

JOB DESCRIPTION

We are seeking an experienced Director of Technology Operations to oversee and enhance our organization's technical infrastructure, encompassing DevOps, IT operations, platform services, and system reliability. This role requires a strategic leader with a strong technical background to ensure our systems are robust, secure, and scalable. 

• Oversee the design, implementation, and maintenance of infrastructure systems, including AWS cloud services, data centers, co-location facilities, and network connectivity 
• Ensure the reliability and scalability of software delivery pipelines and disaster recovery systems 
• Manage IT operations, including office IT support, system maintenance, laptop patching, policy enforcement, and Zscaler infrastructure management for our onshore and offshore teams 
• Lead the development and maintenance of platform infrastructure components such as encryption services, cloud gateways, and utility services 
• Collaborate with development and operations teams to support system migrations, monitor critical systems, and maintain system operations 
• Implement and maintain disaster recovery and business continuity plans to minimize downtime and data loss 
• Supervise and mentor the infrastructure team, fostering a culture of continuous improvement and operational excellence 

• Bachelor's degree in Computer Science, Information Technology, or a related field. 
• Minimum of 8 years of experience in IT infrastructure management, with at least 4 years in a leadership role 
• Proficiency in AWS services is required 
• ExperiencE with ECS, Lambda, and Docker, Python or Java is preferred 
• Strong understanding of IT operations, platform services, and system reliability 
• Excellent leadership and team management skills 
• Familiarity with managing offshore teams and coordinating with international offices is preferred 

Our Employee Benefits

At Supernova Technology, we provide a robust benefits package to support the health and well-being of our employees. Our offerings include:

Medical, Dental, and Vision Insurance: Multiple plans with coverage for employees and dependents.

HSA and FSA Accounts: Tax-advantaged accounts for health and dependent care expenses.

Life and Disability Insurance: Employer-paid basic coverage with options for additional voluntary coverage.

Compensation: $140,000 - $180,000 per year

Retirement Savings: 401(k) plan with employer contributions.

Employee Assistance Program (EAP): Confidential support services, including free therapy sessions.

Paid Time Off: Flexible PTO policies.

Additional Perks: Commuter benefits, pet insurance, continuing education assistance, and more.

Note: Actual salary at the time of hire may vary and may be above or below the range based on various factors, including but not limited to, the candidate's relevant qualifications, skills and experience, and the location where this position may be filled.

Our Core Values

Our core values drive everything we do. At Supernova, we...

Form, execute, and communicate new ideas that add value to our employees and customers

Strive through obstacles and failures

Follow-through on promises or commitments to others, accept responsibility, and answer for actions & decisions

Listen to, understand, and support our employees and customers

Act with speed, positive attitude, and flexibility

Exceed expectations and surpass ourselves every day; we embrace a sense of pride and never stop growing

Join us and make an impact while growing your career at Supernova.

Salary : $140,000 - $180,000