What are the responsibilities and job description for the Operations Specialist position at Supio?
About Us
Supio is a trusted AI platform purpose-built for law firms, reshaping how data drives impactful outcomes. Our innovative approach blends technology with deep legal expertise, making us a leader in our field. We go beyond surface-level AI to deeply understand our customers' daily needs, empowering law firms with unparalleled data insights. Supio delivers human-level accurate analysis of complex data and legal records, quickly and efficiently bringing critical insights when they matter most. Trusted by top litigation lawyers, our platform has supported over $1 billion in settlements, even in courtrooms.
Who Are We Looking to Add to Our Team?
This is the perfect opportunity for a driven individual just starting their professional journey who wants to be part of a fun / dynamic team, learn about AI and LLM, and grow into an operations superstar.
Key Responsibilities
- Become a subject matter expert in leveraging Supio's technology and tools to annotate, review, and score accuracy outputs of LLM results and "human in the loop" performance assessments.
- Provide constructive feedback and mentorship to offshore case annotators and publishers Assist in resource training and Q&A sessions as needed to increase product and role comprehension and productivity.
- Execute case annotation, review, and publishing when needed according to effort scope and time requirements.
- Participate, and provide critical feedback to, Product and Engineering with regards to special projects, new feature launches, and research and development.
- Assure high data integrity and reporting fidelity through maintaining exceptional performance recording and internal communication management.
- Help us standardize new templates and processes for core product development.
How your success will be measured :
Qualifications
Nice-to-haves
Why Join Us?
As a Series-A startup, joining Supio means becoming a vital contributor to our success, where your ideas and efforts will directly shape our products, company culture, and long-term vision. We're in an exciting phase of scaling, presenting opportunities for both company and career growth as we expand our market presence and develop new features and services.
Compensation
The base salary range for this position in the selected region is $70,000 - $75,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience.
Benefits & Perks
Supio offers a benefits package and perks that include :
E-Verify Participation Notice
Supio participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.
Equal Employment Opportunity (EEO) Statement
Supio is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Take the Next Step
Are you ready to shape the future of AI and make a meaningful impact? Join us at Supio, where your work not only drives technological advancement but also fosters a more connected and accessible world. Apply now to start your journey with a team that values innovation and collaboration.
Salary : $70,000 - $75,000
