What are the responsibilities and job description for the Operational Performance Advisor position at Supply Chain?
Operational Performance Advisor
Are you an innovative thinker who can easily prioritize and communicate key points quickly? Do you want to have a direct impact on customers and the overall business strategy? Do you enjoy managing multiple projects at the same time with the responsibility to keep them on-time and on-budget? Do you feel that your skills of thinking outside the box and working across multiple teams, functions, etc. are in need of a new home?
If so, DHL Supply Chain has the opportunity for you.
Job Description
To ensure the delivery of consistent operational processes and results for all sites and accounts within the sector while managing the activities related to operational performance. Utilize the guidance provided by the Operational Excellence Team and Operations to drive consistent performance metrics and activities that optimize site performance.
- Primary point of contact for site leadership in regards to operational support and related initiatives ( OMS, QA programs, training documentations, compliance metrics, reporting).
- Effectively communicate operational performance throughout the hierarchy, including actions, results, and initiatives to/from sites.
- Actively engage with the Operational Excellence team for guidance on the execution of core OE activities at the multi-site level. This includes execution of management system of program requirements, site level trainings, and SOPs, site assessments and reporting.
- Responsible for managing internal projects related to the OE/QA performance of your site(s).
- Support site Champion on OE/QA process initiatives across assigned sites as appropriate.
- Communicate and educate associates on the understanding of OE/QA programs and the manner in which they contribute.
- Communicate with operational leaders to communicate/ update on progress of site implementation projects.
Required Education and Experience
- BA/BA degree, preferred
- 0-3 years logistics industry experience, required
- 0-2 years Quality Assurance experience, preferred
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
