What are the responsibilities and job description for the Enterprise Sales Leader position at Support EXP?
Key Responsibilities:
- Drive new business development in the banking sector with a focus on acquiring net-new accounts.
- Engage and sell to senior decision-makers (C-suite, Heads of Retail, Chief Experience Officers, and Customer Experience Leaders).
- Lead high-value, consultative sales conversations emphasizing CX metrics (NPS, CSAT, VoC) and their impact on revenue and retention.
- Build, manage, and close a strong pipeline of opportunities through persistent outreach, networking, and relationship-building.
- Leverage metrics-driven selling to demonstrate the ROI of our platform, navigating influencer and decision-maker matrices.
