What are the responsibilities and job description for the Bilingual Customer Sales Representative position at Support Services Group?
About us
Support Services Group is a US-based global high-touch omnichannel outsource contact center solution company.
Bilingual Sales Representative
Support Services Group is looking for a dynamic and customer-focused Bilingual Sales Representative to join our team. As a Bilingual Sales Representative, you will play a crucial role in delivering exceptional customer service and driving sales growth. We are seeking individuals who are fluent in multiple languages, possess strong communication skills, and have a passion for assisting customers.
Responsibilities:
- Handle inbound and outbound calls to potential customers to promote products or services.
- Provide top-notch customer support and assistance in both English and Spanish.
- Utilize computerized systems for data entry and customer relationship management.
- Demonstrate excellent phone etiquette while engaging with customers.
- Collaborate with the sales team to meet and exceed sales targets.
- Maintain a high level of professionalism and customer service at all times.
- Handle customer inquiries, resolve issues, and ensure customer satisfaction.
- Work in a fast-paced call center environment to achieve sales goals.
Experience:
- Previous experience in sales, customer service, or call center roles is preferred.
- Proficiency in Spanish and English communication is a plus.
- Strong data entry skills and ability to navigate computerized systems effectively.
- Familiarity with inbound and outbound sales techniques and sales strategies.
- Excellent customer service skills with a focus on problem-solving.
- Ability to work well in a team-oriented environment.
Join Support Services Group, where we foster a culture of growth, support, and empowerment. We value individuals who are dedicated to providing outstanding service while enjoying their work environment. If you are enthusiastic about sales, customer service, and working in a multicultural setting, we welcome you to apply for the Bilingual Sales Representative position.
Support Services Group is an equal opportunity employer that values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Job Type: Full-time
Pay: $16.00 - $17.25 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- No nights
Application Question(s):
- To ensure there is no delay in steps to continue with your application process, please list the best email to reach you.
- Have you worked for our company, Support Services Group, or SSG before?
- Are you bilingual? Can you speak both English and Spanish?
Experience:
- Sales: 1 year (Preferred)
Ability to Commute:
- Waco, TX 76712 (Required)
Work Location: In person
Salary : $16 - $17
