What are the responsibilities and job description for the HR Assistant (Administrator) position at Support Services Group?
Support Services Group is a customer-centric organization that values excellence in delivering quality service. Our business plays a critical role in enhancing customer satisfaction and fostering long-term relationships. We're looking for a HR Assistant/Admin to help our Human Resources Department.
We are seeking a detail-oriented and organized HR Assistant/Admin to join our team. The ideal candidate will play a pivotal role in supporting the Human Resources department, with a primary focus on onboarding new employees and providing comprehensive administrative support. This role ensures a seamless onboarding experience and contributes to the efficient operation of HR processes.
Key Responsibilities:
Onboarding Coordination:
- Manage the end-to-end onboarding process, including preparation of offer letters, new hire documentation, and coordination of orientation schedules.
- Act as a primary point of contact for new hires, ensuring a smooth and welcoming transition to the company.
- Facilitate background checks, I-9 verification, and other pre-employment processes.
- Maintain and update onboarding materials to ensure compliance and relevance.
Administrative Support:
- Assist with maintaining employee records in HRIS and physical files, ensuring accuracy and compliance.
- Coordinate calendars for HR meetings, interviews, and training sessions.
- Respond to employee inquiries regarding policies, benefits, and general HR procedures.
- Assist in tracking and managing HR metrics, such as onboarding completion and employee retention data.
Documentation and Compliance:
- Prepare and distribute HR-related correspondence, including announcements and policy updates.
- Ensure compliance with federal, state, and company employment regulations.
- Support the preparation of reports, presentations, and other HR documentation.
General HR Support:
- Assist with benefits enrollment, employee engagement activities, and special projects as needed.
- Provide backup support for payroll, recruiting, and other HR functions during peak periods.
Qualifications:
Education and Experience:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
- 1-3 years of experience in an administrative or HR support role, with onboarding experience highly desirable.
Skills and Competencies:
- Proficiency with HRIS systems and MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Familiarity with employment laws and regulations is a plus.
Work Environment:
- Typical office environment with occasional need to support events or activities outside regular business hours.
- May require sitting for extended periods and occasional lifting of office materials (up to 20 lbs).
