Manager - Individual Placement and Support (IPS)

Job Description:

Job Title: Manager - Individual Placement and Support (IPS)

Location: Springfield, Missouri

Department: Employment Services

Employment Type: Full Time

Job Summary:
Join our compassionate and collaborative team as a Manager - Individual Placement and Support (IPS) and make a meaningful difference in the lives of individuals on the Autism Spectrum. In this leadership role, you will have the opportunity to:

• Provide gold-standard support
• Foster community-based initiatives
• Create an environment of dignity and respect for all clients

We are looking for a dedicated leader who is passionate about empowering others and committed to quality service delivery. Your skills in personnel management, strategic planning, and community engagement will be essential in driving our mission forward.

As the Manager, you will oversee the overall support of assigned offices and programs, working closely with the leadership team to implement and lead services. You will ensure that quality management practices are adhered to while providing personnel and fiscal management support within your designated service delivery area.

The Manager - Individual Placement and Support (IPS) position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income
• Comprehensive Training - Learn and develop skills with our robust on-the-job training
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Provide gold-standard supports for individuals on the Autism Spectrum seeking competitive, integrated employment
• Grow the ASD team and client referrals through community-based initiatives to support and develop sites for work-based learning
• Create and maintain an environment in which all clients, referral sources, stakeholders, and personnel are treated with dignity and respect
• Maintain necessary quality management practices to ensure confidentiality, CARF, contractual, and PFH best practice standards are adhered to during service provision
• Provide supervision and support to influence team members’ productivity and quality service provision
• Monitor job development contacts and ensure adherence to identified vocational goals
• Conduct annual performance evaluations and provide ongoing training for team members
• Facilitate the acceptance of referrals and coordinate team member assignments
• Track and report revenue and expense information for designated service areas
• Participate in networking and marketing activities to increase awareness and develop partnerships benefiting clients and services

Education, Experience, and/or Credential Qualifications:

• A high school diploma or equivalent certificate is required; an associate’s or bachelor's degree in an applicable field such as human resources or social services from an accredited institution is preferred
• Two or more years of experience in a leadership role providing employment, personnel, social services, or other applicable experience is preferred

Additional Qualifications:

• Successful completion of background check including criminal record, driving record, and abuse/neglect
• Current driver’s license with an acceptable driving record and current auto insurance are required
• Must have current or be willing to obtain certification in CPR/First Aid

Physical Requirements:

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the associate is frequently required to:
  • Sit and stand for extended periods (4-8 hours)
  • Walk for short periods when conducting field-based activities
  • Use hands and fingers to write, type, operate a mouse, file documents, and otherwise handle documents
  • Occasionally lift and/or move up to 50 pounds

Brightli is on a Mission:
Join us in our mission to change and save lives. If you are passionate about making a difference and empowering individuals, we encourage you to apply today!

Keywords: Manager, Individual Placement and Support, Employment Services, Autism Spectrum, Leadership, Community Engagement, Quality Management, Personnel Management, Job Development, Client Support

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Firefly is a Smoke and Tobacco Free Workplace.