What are the responsibilities and job description for the Director of Retail Excellence position at SupportFinity?
Job Description
Calling all originals : At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.
The Director of Retail Excellence is a strategic and hands-on leadership role that drives operational excellence, leads impactful training programs, and streamlines communications across a fleet of retail stores. You will play a pivotal role in leading a team that supports enhancing the efficiency, productivity, and engagement of store teams while delivering exceptional customer experiences. You will report to the Vice President of Retail and Omni-Channel Excellence.
You will understand retail operations, capabilities, and the ability to inspire teams and business partners at all levels. You will be a thought leader, change agent, and advocate for best-in-class retail practices. You will lead a team of professionals and will collaborate with our cluster and global teams to influence work across departments and geographies.
About The Job
- Operations Leadership :
Develop and implement operational strategies that drive efficiency, reduce costs, and enhance in-store performance.
Lead training programs that empower store teams with the skills to succeed in a retail environment, inclusive of e-learning, instructor-led courses, virtual webinars, and train-the-trainer sessions.
Oversee the development and delivery of clear, concise, and actionable communications to store teams.
Lead and develop a high-performing team of operations, training, and communication professionals.
Analyze key performance metrics to assess operational efficiency and identify areas for improvement.
About You
This is a hybrid position based in our San Francisco, CA headquarters. You will be expected in the office 3 days per week, typically Tuesday-Thursday. Note, time in office can vary depending on business needs.
The expected starting salary range for this role is $144,800 – $219,300 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, and business needs.
Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request.
LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.
EOE M / F / Disability / Vets
LOCATION
San Francisco, CA, USA
FULL TIME / PART TIME
Full time
Current LS&Co Employees, apply via your Workday account.
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Salary : $144,800 - $219,300