Demo

Senior Director, Operations

SupportFinity
Redwood, CA Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/24/2025

Welcome to EA Mobile, home to developers working on iconic franchises such as Plants vs. Zombies, Star Wars Galaxy of Heroes, Design Home, SimCity BuildIt, Golf Clash, Pogo, and more. At EA Mobile, we value creativity, learning, data-driven decision-making, and deep product knowledge. We are looking for passionate individuals who excel in a growth-oriented environment and are committed to collaborating in dynamic teams to deliver compelling experiences to millions of players worldwide.

The incoming Senior Director will report to our Head of Mobile Growth. We are considering candidates that align with our hybrid working model at this time.

Responsibilities

  • Contribute to the execution of our strategy by establishing operating plans to support our organizational goals
  • Navigate and manage complex organizational partnerships, engaging with the senior leadership team to foster collaboration and achieve our strategic goals
  • Evaluate the strengths and weaknesses of operational plans to ensure alignment with strategic goals
  • Leverage financial statements to understand the impact of Growth's contributions, and to help prioritize where that impact should be focused in the future
  • Identify cost-savings opportunities related to Growth Marketing's operational and creative pipelines and activities (examples : workforce location, partner expansion, etc.)
  • Analyze our organizational effectiveness and improve as necessary
  • Manage Operations and Creative Service teams for the Mobile Growth organization
  • Demonstrate a passion for employee mentorship and development, promoting a supportive environment that encourages professional growth and learning
  • Partner with diverse and independent organizations as a means to help support shared desired outcomes
  • Help define the Growth Engagement Framework, and its ongoing governance
  • Evaluate the credibility of operational plans & budgets while flagging risks

Qualifications

  • You will have 10 years of operational leadership experience involving teams and budgets of significant size
  • You will have 8 years of mobile game development, from incubation through live service operation, acquired through hands-on experience
  • You will have experience directly shaping the organizational structure of a large-scale enterprise
  • You will have successfully managed and coordinated multiple internal and external teams and partners to achieve a unified goal and outcome
  • You will have experience with F2P Live Services and an understanding of the unique dynamics of Live Service Marketing
  • You will have 5 years of experience using financial statements to evaluate organizational performance, contracts, and agreements
  • COMPENSATION AND BENEFITS

    The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

    BASE SALARY RANGES

  • California (depending on location e.g. Los Angeles vs. Sacramento)
  • 202,700 - $308,800 USD

  • Washington (depending on location e.g. Seattle vs. Spokane)
  • 191,100 - $281,600 USD

  • British Columbia (depending on location e.g. Vancouver vs. Victoria)
  • 179,900 - $249,800 CAD

    In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical / dental / vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

    In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI / QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental / adoption leave), extended health / dental / vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

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    Salary : $179,900 - $249,800

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