What are the responsibilities and job description for the Senior Program Manager, People position at SupportFinity?
About the role
Chime is seeking a Senior Program Manager to join our People Team, Program Management Office (PMO). Your primary focus will be to build, stand up, and run a portfolio management system to monitor and report progress against Chime's People Team priority initiatives. You will also be responsible for managing a series of internal operating rhythms. We are seeking someone who is passionate about driving measurable outcomes at a fast growing Fintech company with a mission driven business model.
Your role will involve heavy cross-functional collaboration, connecting the dots to advance the right work, and articulating risks that may prevent us from achieving our long term, high impact priorities. With a unique vantage point over forums that monitor our most critical initiatives, and member value driving programs, you will serve as a trusted advisor for all functions and leaders. You will influence faster decision-making, foster better cross-organizational collaboration, balance organizational capacity, and ensure key stakeholders understand how their work impacts our highest priorities.
You will be a coach and a player. Internal systems are operating smoothly, you will also take on programs and ad hoc projects aimed at Chime's People Programs and improving operational velocity.
If you thrive in a role that demands both building and executing, find satisfaction in crafting a data driven, impactful narrative from a blank slate, and are passionate about balancing the needs of multiple stakeholders across the organization - we want to hear from you! This role is based in our San Francisco office with an office-centric hybrid schedule.
In this role, you can expect to
- Shape the vision, brand, strategy, and execution of the enterprise project management function at Chime
- Develop and implement established portfolio management systems and frameworks to enhance strategic alignment and execution across the organization
- Build process to unlock velocity, not create overhead
- Optimize and drive Company level operating rhythms, including quarterly and monthly business reviews and other forums, ensuring effective oversight of progress towards goals, key risks, opportunities, and dependencies
- Coordinate with senior project managers and program management teams to translate strategic direction into clear and aligned priorities, drive stakeholder alignment, and ensure appropriate measurement to track progress
- Identify operational bottlenecks and inefficiencies and implement necessary changes and ensure we have appropriate resource allocation plans
To thrive in this role, you have
What we offer
We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.
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