What are the responsibilities and job description for the IT Analyst position at Supreme Court?
Title: IT Analyst
State Role Title: Supervising Deputy Clerk
Hiring Range: $60,932 15% County Salary Supplement
Pay Band: UG
Agency: Supreme Court
Location: Fairfax County Gen Dist Court
Agency Website: www.vacourts.gov
Recruitment Type: General Public - G
Job Duties
Under the general supervision of the IT Projects Manager, this position provides IT support at various levels, including front-line technical support of software and hardware; testing, installation and configuration of new and updated software and hardware; maintenance and support of the Fairfax County GDC website and other modes of public communication; assisting with the planning and implementation of new technology initiatives; and performance of related work as assigned by management.
This position offers a competitive benefits package, which includes vacation and sick leave, 12 paid holidays, health insurance, retirement, life insurance, deferred compensation and short- and long-term disability.
All employees receive a 15% county salary supplement in addition to the state salary.
Essential Duties & Responsibilities – The IT Analyst backs up and assists the IT Manager for a large, high-volume, limited jurisdiction state court. This position assists court employees with the routine use of applications; troubleshoots network, application, and hardware problems; provides technology support in courtrooms; assists with maintaining GDC’s suite of SharePoint sites and other Microsoft 365 applications; assists in the planning and implementation of new hardware and software rollouts and other IT projects; and assists in the design and maintenance of GDC’s website and other public communication methods.
This position works very closely with both Fairfax County and State IT departments. The Court uses a combination of hardware and software governed by multiple overlapping departments, and this position serves as a liaison between the appropriate administrators and technicians in those departments.
Other duties include setup and onboarding of new user accounts; notifying users of unanticipated downtime and coordinating the resolution of downtime with appropriate agencies; monitoring and enforcing appropriate security policies; assisting users of public terminals; tracking inventory of hardware and peripherals; and testing of pilot programs or new versions of applications to improve the function of the Court. This position is also a fully deputized Deputy Clerk and as such may be called to assist the IT Manager or other supervisors with general court projects on occasion. This position may be required to work during non-traditional business hours on occasion.
Minimum Qualifications
software and hardware. Proficiency in the latest Microsoft Windows operating systems and PC applications, such as Word, Outlook, Excel, and PowerPoint required. Demonstrated ability to work independently or in a team. Demonstrated ability to manage multiple competing priorities and deadlines with minimal supervision.
Preferred Qualifications –
- 2 years or more of customer service experience
- Prior employment with a state court or agency
- Experience with SharePoint
- Large office experience
- IT inventory management experience
- IT project management experience
- Website management using a Content Management System (CMS)
Special Requirements—Applicants must pass a criminal background check in order to be considered for employment.
Physical Requirements – Lifting and bending to install, remove and repair equipment.
Additional Considerations
Applicants must apply online; we do not accept documents via mail or email. Only interviewed applicants will be notified of the filling of the position. No phone calls or e-mails regarding application status.
Required Documents
1. Resume
2. Cover Letter
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: Te'Aria Bennett
Phone: No calls
Email: Humanresources@vacourts.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $60,932
