Customer Service Representative - Inside Sales

Supreme Service Today in the Baltimore, Maryland area is actively seeking an outgoing and reliable full-time Customer Service Representative to communicate with customers and provide valuable insight into our services. This is an Inside Sales CSR Position. Do you enjoy interacting with customers? Are you looking to work for a family-oriented company that cares about its employees without the "corporate feel"? Would you like to advance your career with an HVAC and plumbing company that is accredited and fast-growing? If yes, please keep reading!

This CSR position earns a competitive wage of $15-$18/hour, plus commission. We provide excellent benefits and perks, including 50% paid medical and dental, vision, life, a 401(k) plan, opportunities for advancement, and a great working environment and team attitude. Additionally, we offer our Customer Service Representatives competitive wages and bonuses, ongoing training, growth opportunities, full-time employment, and paid holidays. If this sounds like the right opportunity to leverage your CSR skills, apply today!

ABOUT SUPREME SERVICE TODAY

Founded in 2005, we are a family-owned and operated HVAC and plumbing company that prides itself on offering superior customer service and quality workmanship. Our company has factory-trained, experienced, and highly qualified technicians to provide installation, repair, or maintenance services to any and all major brands of cooling, heating, or geothermal equipment. We pledge to be the best service experience that our customers have every time. Our company is a highly recognized business that has received the BBB A accreditation, Angie's List "Super Service Award", and many others.

We recognize employee accomplishments as well as their ambitions to excel in their career. We are fast-growing and are in need of qualified, reliable, honest, and hardworking individuals to be a part of our winning team. In return for their hard work, we provide top pay, generous benefits, and a work environment that people want to be a part of!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

In this CSR position, you have the vital role of providing our clients with excellent customer service. You communicate with the customer to effectively determine service needs. In a timely manner, you schedule appointments for our clients and organize sales calls. You also dispatch our service technicians to fix any HVAC or plumbing issue. With your computer skills, you prioritize and enter data into our database. As our Customer Service Representative, you gain great satisfaction from helping our community with essential services.

QUALIFICATIONS OF A CUSTOMER SERVICE REPRESENTATIVE

• High school diploma or equivalent
• Basic knowledge about computers
• CSR skills

Prior customer service experience is preferred but not required, as well as previous experience in the HVAC or plumbing industry. Do you have strong communication skills, both verbal and written? Are you detail-oriented? Can you effectively prioritize multiple tasks? Are you a self-starter and collaborative? Do you have excellent critical thinking skills? If yes, you might be perfect for this role!

WORK SCHEDULE OF A CUSTOMER SERVICE REPRESENTATIVE

This CSR position typically works a full-time schedule during business hours.

ARE YOU READY TO JOIN OUR CSR TEAM?

If you feel you'd be perfect as our full-time Customer Service Representative, apply now using our initial 3-minute, mobile-friendly application.

Location: 21227