What are the responsibilities and job description for the Customer Service Representative position at Supreme Staffing Agency?
*Supreme Staffing Agency is hiring for this position on behalf of IntouchCX*
About IntouchCX
IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.
About the Job
We are currently hiring Inbound Korean Bilingual Work at Home Inbound Customer Service Representatives!
Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?
Our Work at Home Customer Service Representatives (Korean Bilingual) are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!
Benefits of Working as a Work from Home Customer Service Representative (Korean Bilingual):
Flexible schedules
Competitive salary - $18 / hr
Industry-leading benefits - Health, Dental, Vision, 401(k)
Amazing career growth opportunities
Working as a Work from Home Customer Service Representative (Korean Bilingual), You Will:
Assist all customers through inbound calls, emails, and/or chats.
Communicate a variety of information to the customer.
Be an active listener and help resolve customer inquiries.
Provide a meaningful and positive experience with every customer interaction.
Learn and retain a thorough working knowledge of all existing and new products and services.
Working as a Work from Home Customer Service Representative (Korean Bilingual), You Have:
Korean bilingual is a must!
A high school diploma (or equivalent).
6 months – 1 year of customer service experience.
Great communication skills, both verbal and written.
The ability to be consistently ready to work and on time as scheduled.
The understanding that although this is a Work from Home position, you must be located in the Mesa / Phoenix area.
Availability: Full-time (some shifts may depend on availability).
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
Shift:
- Day shift
Work Location: Remote
Salary : $18
