Demo

Customer Relations Floor Lead/Host

Sur at The Barnyard & Pangaea on Ocean Ave
by, CA Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 4/4/2025

Sur at the Barnyard & Pangaea on Ocean Ave are small businesses located in Carmel-by-the-Sea, CA. We are professional, agile, and innovative.

Our work environment includes:

  • On-the-job training
  • Flexible working hours
  • Safe work environment
  • Growth opportunities

We are looking to expand our team!

As a Host duty primarily focuses on running the day-to-day operations of a dining establishment and ensuring the guests have a positive experience as soon as they enter and leave the restaurant. Having a keen attention to detail and being able to prioritize tasks.

  • Some week days are needed
  • AVAILABILITY Friday, Saturday & Sunday are Required
  • Providing excellent customer service
  • Greeting customers as they walk into the restaurant.
  • Assisting Manager with opening and closing procedures
  • Providing support to management team and restaurant
  • Administrative work for the restaurant
  • Answering phones and scheduling reservations with small and large parties
  • Responding to emails for reservation inquiries
  • Helping guests with reservations and guiding them to their table
  • Giving guests accurate wait time estimates and seating them in the waiting area
  • Providing customers with menus and answering any initial questions they may have.
  • Optimizing seating at different tables to ensure an even workload for management and wait staff.
  • Meeting with tables during their time at the restaurant to further elevate guest experiences.
  • Manage floor map to maximize guest occupancy of the restaurant.
  • Complete side work throughout shift when slow
  • Assist team/restaurant with bussing tables, running food and beverages to tables, cleaning, etc.
  • Assist guests with To Go, Take Out and Delivery Orders
  • Possible to travel 1.5 miles to assist at sister restaurant nearby

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift

Experience:

  • Hosting: 2 years (Required)
  • Restaurant: 2 years (Required)

Ability to Relocate:

  • Carmel-by-the-Sea, CA 93923: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $25

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