Enterprise Account Executive

Suralink® is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and our software has been used by over 500,000 companies worldwide. Our platform was built for accountants, auditors, security professionals, investors, and other professional service firms. It gives them a simple and secure way to request, receive, track, and manage their documents at scale. If you’re looking for a promising company where you can truly make your mark, we’d love to talk to you.

Who we are looking for:

This position is for an individual contributor who reports to the CRO.

The Enterprise Account Executive is a high-impact position that combines relationship management and revenue expansion. The ideal candidate brings a proven record of success in a SaaS technology company, where they have demonstrated an ability to drive growth in their assigned accounts and territory. This person will work best in a dynamic, fast-paced, technology-driven environment to manage a high volume of accounts effectively.

You will deliver programmatic engagement with existing Suralink clients to develop and maintain relationships and help grow Suralink’s ARR by uncovering additional use cases and opportunities.

Key Responsibilities:

• Identify and target potential customers through proactive prospecting, lead generation, and networking activities. While owning the entire sales lifecycle, from lead generation to close.
• Conduct sales presentations and product demonstrations to showcase our products or services' features, benefits, and value.
• Qualify sales opportunities based on Suralink’s sales methodology and metrics, to include client fit and success criteria
• Position Suralink’s value proposition as part of the overall business solution, linking these benefits back to the key business issues of the prospect/client
• Expand the Suralink solution beyond the functionality introduced during the implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new Suralink products, services, and partner solutions.
• Process sales orders and facilitate customer onboarding
• Manage customer needs for engagement with other Suralink resources, such as professional services, training, product management and marketing
• Enlist customers to participate and/or speak at Suralink and partner events
• Provide accurate, timely reports and forecasts, as needed, for management
• Develop and maintain sophisticated knowledge of Suralink’s products and services
• Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in the CRM database
• Manage overall customer loyalty, serving as internal advocate and client escalation point.
• Collaborate with marketing teams to provide feedback and insights on market trends, customer needs, and competitive positioning.
• Stay updated with industry trends, market dynamics, and the competitive landscape to effectively position our offerings and identify new opportunities.

Experience and Professional Qualifications:

• 2 to 5 years of Enterprise sales experience in consultative sales, preferably within a SaaS model
• Proven track record meeting/exceeding individual sales targets and quotas
• Ability to manage a large volume of concurrent client relationships
• Ability to identify, critique, suggest, and implement intelligent changes to the clients ' business optimization processes
• Ability to anticipate change and adjust priorities accordingly
• Ability to work in a team as well as independently.
• Excellent verbal and written communications skills to be able to interact effectively at all levels of an organization.
• Willingness and ability to travel as necessary. This position attends industry events, trade shows, and conferences to expand networks and generate leads.
• Strong computer skills, including experience with tools such as Google Suite, HubSpot, ZoomInfo, Kixie, Chili Piper, Microsoft Word, PowerPoint, and Excel, and the ability to quickly learn new technologies
• Strong presentation and persuasion skills to showcase product features and benefits.

Additional Preferred Qualifications:

• Bachelor's degree in business administration, marketing, or a related field. An advanced degree is a plus.
• Experience selling to CPA firms and/or adjacent verticals (Professional services)

Competencies:

• Sales Skills – applying sales techniques and strategies to achieve sales targets and drive revenue growth.
• Relationship Building – building and maintaining strong customer relationships based on trust and mutual value.
• Communication – effective communication and active listening skills to understand customer needs and articulate product value.
• Negotiation – negotiating favorable terms and conditions to close deals and maximize customer satisfaction.
• Problem Solving – identifying customer pain points, overcoming objections, and finding creative solutions.
• Adaptability – Adapting to changing market conditions, customer requirements, and sales strategies.

At Suralink, our values guide everything we do:

• Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else.
• Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes.
• Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions.
• Team Focused: We know that our success is built together. We support one another and celebrate team achievements.
• Highly Reliable: We demonstrate good judgment, honor our commitments, and are accountable for our results.

Why Suralink?

There’s a lot to love about working at Suralink! Here are a few of the benefits you can expect:

• Remote-friendly policy
• Medical/vision/dental insurance
• Life, short-term disability, and long-term disability insurance
• Generous Paid time off, including flexible floating holidays that you choose
• Parental leave
• Professional development allowance
• Community involvement