Front Desk Agent

Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, a passion for guest relations, and the ability to handle various tasks efficiently.

Duties

• Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression.
• Manage the check-in and check-out processes efficiently while maintaining accurate records.
• Respond promptly to guest inquiries and requests, providing information about hotel services, local attractions, and amenities.
• Handle phone systems to manage reservations, answer questions, and assist with guest needs.
• Maintain cleanliness and organization of the front desk area to enhance guest experience.
• Address any guest complaints or issues with professionalism and courtesy, striving for resolution.
• Support hotel management in administrative tasks as needed.

Requirements

• Previous experience in front desk operations or guest services within the hospitality industry is preferred but will train.
• Strong customer service skills with a focus on guest satisfaction.
• Excellent communication skills.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.
• Strong organizational skills and attention to detail in managing multiple tasks simultaneously.
• A positive attitude and ability to work well in a team-oriented environment.

Join us in creating memorable experiences for our guests while advancing your career in the hospitality industry!

Job Type: Part-time

Pay: $9.00 - $11.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evening shift
• Morning shift
• Weekends as needed

Ability to Commute:

• Duncan, OK 73533 (Required)

Work Location: In person

Salary : $9 - $11