What are the responsibilities and job description for the Production Manager position at Surefitters?
Surefitters is seeking a motivated Production Manager to join our team. Enjoy a nice salary, good benefits and a bonus program! Do you enjoy Leading a team and following a process? This position provides leadership and direction to technicians to ensure that an excellent standard of quality is provided and maintained. Performs and/or oversees repair and rework operations for the organization. This position is also responsible for ensuring an excellent customer experience. Full-time Position Monday - Thursday 6:00 AM to 4:30 PM. (Fridays required occasionally)
What it is like to work with us
We are a multi-generation family-owned business with a devoted team of employees committed to honoring our company goals. This is evident in the manner which we perform our work and is present in our relationships with both their internal and external customers. We recognize the hard work of our employees and strive to provide each with a work/life balance.
Benefits available to qualified employees who work with us
We are committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy, productive lives. Benefits available to full-time employees.
- Health, Dental, and additional ancillary benefit offerings
- PTO/SICK - 13 days first year
- Paid Holidays
- Employee Bonus Program
Primary Responsibilities
- Lead and develop Production team.
- Ensure adherence to Standard Operating Procedures.
- Supervise production personnel and processes.
- Provide support and mentorship to team members ensuring personal and professional growth for each.
- Create monthly unit plans and be accountable to their weekly progress.
- Manage and forecast capacity needs based on sales backlog.
- Assign jobs to technicians or assembly teams based on sales priorities and job readiness.
- Plan and execute assembly line builds using work instructions and work cell alignment.
- Drive improvements in labor utilization and efficiency and meet or exceed monthly KPI’s for each.
- Utilize production and scheduling tools to visualize, communicate, and organize production flow.
- Monitor, record, and make improvements based on defects per unit data.
- Drive quality improvements in production based on quality control feedback and results.
- Use change orders or corrective action requests to improve upfit processes or meet customer demands.
- Directly supervise Quality Control personnel and processes.
- Participate in cascading cross-functional leadership meetings with strong accountability to Production responsibilities to internal customers and external customers.
- Propose modifications to production processes and/or materials used by listening to Voice of Employee feedback.
- Collaborate with other functional groups to address customer requests and align customer expectations.
- Participate in pre/post-build meetings to ensure alignment on customer specifications.
Manages production department team members, including production processes, reports and repairs. Provides the highest level of customer service with a sales-minded attitude while developing lasting customer relationships.
Qualifications
Certification Training Offered by Employer if not already obtained
- NTEA 101, NTEA 201 Required *Complete in Year 1 if not already Certified
- ASE E1 Required *Complete in Year 1 if not already Certified
- Forklift Certification Required
- English Language (read/write fluently)
- Must have 2 years experience managing direct labor employees who work on multiple projects independently.
- Must have previous experience planning production and capacity needs in a manufacturing setting.
- Must possess moderate skillset using Microsoft Word, Excel, Outlook, and PowerPoint, with the ability to communicate effectively, efficiently, and concisely using each one.
Physical Demands:
- Have the ability to lift up to 50 pounds.
- Must be comfortable working in an industrial environment that may require heavy physical duties.
- Work will involve frequent standing, bending, twisting, stooping, and kneeling.
- We are an Equal Opportunity Employer.
