Commitment Production Associate

Essential Duties and Responsibilities:

• Retrieves Orders from Customers.
• Confirms data in the title production system against Order forms received.
• Manages Order requests in accordance with SLA to ensure timely follow up and delivery to customers.

• Reviews finalized Commitment and Policy documents to ensure accuracy and completeness.
• Saves all documents to File Scan.
• Updates file according to Company policy and procedures.
• Manages calls and emails from Customers.
• Performs any other duties as requested.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School Diploma/GED required.
• 3-5 years in Title Insurance field preferred
• 1-3 years of Accounting/Reporting Experience preferred
• Various Plant Software

Language Skills

Ability to read, analyze, and interpret general business documents.  Ability to write reports and business correspondence.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office; a fax machine; a copier/scanning machine; and a multi-line telephone.

Other Skills and Abilities

• Ability to multi-task.
• High Standard of organization and attention to detail.
• Ability to work under stress with time deadlines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.