What are the responsibilities and job description for the Front Desk Agent position at Surf City Fitness?
Job Summary
We are seeking a dedicated and professional Front Desk Agent for Saturday and Sunday to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Greet and welcome guests in a friendly and professional manner.
- Manage check-in and check-out processes efficiently.
- Handle phone calls, emails, and inquiries with professionalism.
- Maintain accurate records through data entry and file management.
- Assist with administrative tasks as needed, including appointment scheduling.
- Ensure the front desk area is organized, clean, and well-stocked with necessary supplies.
- Collaborate with other staff members to enhance customer experience.
Skills
- Strong customer service skills with the ability to handle inquiries effectively.
- Sales Knowledge
- Familiar with gym equipment
- Excellent organizational skills to manage multiple tasks simultaneously.
- Experience in data entry and maintaining accurate files.
- Familiarity with front desk operations in a professional setting.
- Ability to communicate clearly and effectively with clients and team members.
Join our team as a Front Desk Agent where your contributions will be valued, and your career can thrive in a supportive environment!
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 10 per week
Schedule:
- Day shift
- Every weekend
- Morning shift
- Weekends only
Ability to Commute:
- Hampstead, NC 28443 (Required)
Ability to Relocate:
- Hampstead, NC 28443: Relocate before starting work (Required)
Work Location: In person
Salary : $12