What are the responsibilities and job description for the Creative Repair Specialist position at Surface Experts - Charleston North?
Benefits:
- 401(k) matching
- Bonus based on performance
- Company car
- Free uniforms
- Opportunity for advancement
- Paid time off
Do you enjoy making things using your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
WE OFFER:
- $19/hr-$23/hr Bonus Opportunity: Performance-based commissions starting on day 1
- Great Work/Life Balance: No required overtime, no nights, no weekends
- Time Off: Paid holidays and accruable vacation
- Flexible Work Schedule: Can accommodate midweek appointments
- Paid New Hire Training: Onboarding includes learning alongside a trained technician
- Company Car: Each technician drives a branded company vehicle for job duties
- Tools Included: All necessary tools and products are provided
- Learn a New Trade: Develop skills in a brand-new emerging trade
- Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
- Small Business: Local business with an owner who works alongside the team each day
- Mentorship Opportunities: Ongoing repair training and career development
- Dedicated Help Lines: Technician Support Team on call to assist to questions
DUTIES:
In the Field Daily
- Complete 4 or more creative repairs on-site each day
- Perform work on-location while displaying good customer service and communication
- Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
Customer Service and Communication
- Treat tenants and staff with exceptional customer service
- Update progress on repairs by entering information and notes on our CRM/Dispatch tool
- Problem-solve alongside our designated Support Team for any issue
Follow Repair Process
- Understand and utilize our unique 5-step repair process
- Master each instrument and tool in your personalized tool-kit
- Flex your artistic talents – each repair requires a unique solution
We're seeking someone with experience in the construction industry, a trade, or any kind of handyman work, including artistic types. Your familiarity with tools, construction materials, and basic construction common sense will be essential in mastering the Surface Experts process. Every repair has a different design, sheen, and material, so creativity is a must.
QUALIFICATIONS
- Experience working with your hands – From construction and manufacturing, to painting, sculpting, or a personal hobby.
- A background in facilities maintenance is helpful but not a deal breaker.
- Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.
ABOUT SURFACE EXPERTS
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!
- By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!
- Our competitors want to resurface everything – even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.
- Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!
VISION
- To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
- Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
MISSION
- Our mission is to develop outstanding teams by investing in strong relationships.
- Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.
VALUES
- Serve Others
- Put Relationships First
- No Jerks
- Be Humble
- Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
- Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
Salary : $20 - $23
