Job Description
Job Description
Benefits :
- Bonus based on performance
- Company car
- Opportunity for advancement
- Training & development
Do you enjoy making things using your hands? Have hobbies that involve color or 3-D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to complete repairs, usually in an hour or less.
A Day in the Life of a Surface Experts Technician :
WE OFFER :
Base Salary Bonus Opportunity : Performance-based commissions availableGreat Work / Life Balance : No required overtime, no nights, no weekendsTime Off : Paid holidays and accruable vacationFlexible Work Schedule : Can accommodate midweek appointmentsPaid New Hire Training : Onboarding includes learning alongside a trained technicianCompany Car : Each technician drives a branded company vehicle for job dutiesTools Included : All necessary tools and products are providedLearn a New Trade : Develop skills in a brand-new emerging tradeSupportive Work Environment : Team celebrates achievements and collaborates in their approach to problem-solvingSmall Business : Local business with an owner who works alongside the team each dayMentorship Opportunities : Ongoing repair training and career developmentDedicated Help Lines : Technician Support Team on call to assist to questionsDUTIES : In the Field Daily
Complete 4 or more creative repairs on-site each dayPerform work on-location while displaying good customer service and communicationProblem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.Customer Service and Communication
Treat tenants and staff with exceptional customer serviceUpdate progress on repairs by entering information and notes on our CRM / Dispatch toolProblem-solve alongside our designated Support Team for any issueFollow Repair Process
Learn and integrate our one-of-a-kind 5-step process into your creative routineMaster each instrument and tool in your personalized tool-kitFlex your artistic talents each repair requires a unique solutionCalling all artistic types! Technicians with backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts. Your talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must.
QUALIFICATIONS
Hands-on experience doing some form of manual work From construction and manufacturing, to painting or sculpting.Hands-on experience in auto-body repair, fiberglass repair, 2-part epoxies & composites is very helpful.A background in facilities maintenance is helpful but not a deal breaker.Must be able to see, distinguish, and replicate colors A familiarity with color and color matching is integral to our process.ABOUT SURFACE EXPERTS
Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels you name it!
By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!Our competitors want to resurface everything even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.Our typical repair doesnt make a mess, doesnt leave a smell, and doesnt take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!VISION
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.MISSION
Our mission is to develop outstanding teams by investing in strong relationships.Together, we work to solve our customers problems by reducing the waste of time, money, and materials that end up in landfills.VALUES
Serve OthersPut Relationships First
No JerksBe HumbleBe a Problem SolverBe Curious
Seek to Understand the Cause of the ProblemWork SmartConstantly ImproveTrust the ProcessBe Organized
Be TeachablePut Business Needs Above Personal Wants
