What are the responsibilities and job description for the Customer Service Representative position at Surge KC?
Customer Service Representative
Location : Kansas City, MO | On-site Position
Are you passionate about customer service, marketing, and creating memorable experiences? Join our team in Kansas City as a Customer Service Representative , where you’ll represent top-tier brands while driving sales and building lasting customer relationships. This exciting on-site opportunity offers a chance to make a meaningful impact in a customer-focused environment.
Key Responsibilities :
- Customer Engagement : Interact directly with customers, providing exceptional service and addressing inquiries to ensure a positive brand experience.
- Product Demonstration : Showcase products, highlighting their features and benefits to drive consumer interest and purchasing decisions.
- Sales Support : Motivate and guide customers to make informed purchases based on their needs, helping meet sales targets.
- Brand Representation : Maintain a positive and authentic brand image that resonates with customers and enhances brand loyalty.
- Market & Promote : Assist in marketing efforts by actively participating in events and promotions that engage potential customers.
- Feedback Collection : Gather customer feedback to help improve future strategies and refine customer experiences.
- Team Collaboration : Work with a dynamic team to ensure smooth operations and a consistent customer service experience.
What We’re Looking For :
What We Offer :
If you're eager to bring brands to life and thrive in a customer-centric role, we'd love to hear from you! Apply today and take the next step toward an exciting career with us in Kansas City.
Click "Apply Now" to join our dynamic team!