Job Description
Job Description
Job Description
We offer sales, service, and installation of a wide range of radio, audio, and satellite products, including :
- Two-way radios
- CB radios
- Antennas / towers
- Car audio
- Satellite TV / Radio
- Internet service
- Cellular amplifiers
- Police scanners
- Emergency lighting and more!
This position involves both in-house and in-field responses to various radio problems, performing component-level repairs for walk-in customers, and servicing mobile and portable equipment. You will also provide communication products and solutions for Business, Industrial, Education, and State & Local Government markets. The responsibilities and requirements listed are not all-inclusive.
Location :
This role is based in an office / warehouse environment in Seymour, IN. Field work is required.
Responsibilities
Install and maintain two-way radio systems, including base stations, repeaters, and mobile radios.Troubleshoot and repair radio equipment, diagnosing faults and replacing components as needed.Research and evaluate system issues, providing recommendations for solutions.Collaborate with the sales team to coordinate project installations and deployments.Install and / or remove electronic equipment related to communication systems, such as radio interoperability gateways, remote controls, and external speakers.Assist in the specification and design of dispatch and remote communication installations.Provide ongoing support to existing customers.Ensure two-way radio equipment is operating to technical specifications.Troubleshoot and correct equipment defects using soldering and other repair skills.Enter detailed work information into a PC for billing and tracking purposes.Resolve technical issues for customers via email and phone.Inspect and test radio PCB boards, diagnosing malfunctions using visual inspections, testing devices, and computer software.Reassemble and test equipment after repairs.Coordinate the licensing process of radio frequencies with the Federal Communications Commission (FCC).Train a team of technicians.Qualifications
Minimum of 5 years of experience as a wireless communication technician.5 years of RF experience and training in the use of test equipment.High school diploma or equivalent required.Strong professional communication skills with both co-workers and customers.A teaching mentality.Positive, team-oriented attitude with the ability to prioritize and multitask.This opportunity is ideal for someone with a passion for wireless communication systems, a hands-on approach to troubleshooting, and a dedication to delivering top-notch service.
