Information Technology System Administrator

Emp Type: W2 or 1099........ (No C2C)

Visa: H1B, OPT, H4EAD, GCEAD, L2, Green Card, US Citizens (Only USA Applicants)

Workplace Type: Onsite - Denison / TX

Experience: 5 Yrs

Position’s Contributions to Work Group:

• Working directly on technical problem identification and resolution

• Working independently or as part of a team on complex infrastructure technology components that may be used by one or more applications or systems

• Working independently or as part of a team on complex projects that may span multiple infrastructure components

• Participating in integrated testing and acceptance of infrastructure components

• Working with vendors on the integration of purchased systems and/or infrastructure solutions

• Working with vendors to troubleshoot/upgrade/patch purchased solutions to resolve critical issues and/or remediate security gaps

• Designing and implementing processes, or process improvements, to aid in development and support

Typical task breakdown:

• Working directly on technical problem identification and resolution

• Working independently or as part of a team on complex infrastructure technology components that may be used by one or more applications or systems

• Working independently or as part of a team on complex projects that may span multiple infrastructure components

• Participating in integrated testing and acceptance of infrastructure components

• Working with vendors on the integration of purchased systems and/or infrastructure solutions

• Working with vendors to troubleshoot/upgrade/patch purchased solutions to resolve critical issues and/or remediate security gaps

• Designing and implementing processes, or process improvements, to aid in development and support

Interaction with team:

- Only an IT person onsite, will work with others on a team via teams. Facility support will be around 120 folks.

Education & Experience Required:

- Candidates must have a Computer Science, Computer Information Systems or Manufacturing degree with 4 years IT factory-facing experience.

- No degree, they need to have at least 5 years of working experience to qualify.

Technical Skills

• 1 - 2 years demonstrated experience working in a manufacturing (or similar) environment (manufacturing environment)

• Candidate should have strong communication skills and be able to provide a positive customer support experience

• Candidate must demonstrate strong teamworking skills and an ability to forge relationships with key IT organizations and suppliers to achieve success in delivering IT Solutions or resolution to issues

• Ability to work independently and manage one’s time

• Strong Problem Solving / Troubleshooting skills including a base understanding of PC configurations, images and software installation practices across a variety of devices

• Must be able to configure and troubleshoot issues regarding desktops, laptops, tablets, and printers; Must understand Microsoft Office Suite and be able to Install/Configure applications

• Working knowledge of Microsoft Active Directory managing related organizational structures

• Ability to reset passwords, create accounts and manage groups

• Basic understanding of networking skills and understand factory firewall topologies and architectures

• Comfortable being on your feet and working in a manufacturing environment such as wearing appropriate safety equipment and learning how to navigate a manufacturing environment safely

• Job requires extensive active movement throughout plant including but not limited to climbing stairs and steps, lifting of devices, and pushing and pulling of equipment

• Sense of urgency to resolve key outages or production line down situations as well as occasional off-shift support activities when required

• Availability to work off-shift when needed for systems changes or be on a call rotation to provide support should any systems be down on an evening or weekends

(Desired)

• 1-3 years’ experience with manufacturing applications (such as SAP, SAP ME, PINpoint or Lincoln Checkpoint/Weld Sequencer)

• 1-3 years’ experience with Microsoft Applications (such as SharePoint, Power BI, PowerApps, Power Automate, Excel etc.)

• Working knowledge of Cisco network hardware and software

• General Networking skills, such as TCPIP settings on a PC, Cat5 Wiring, some knowledge of how VPN and Routers work; able to diagnose, troubleshoot,and resolve hardware, software, or other network and system problems, and replace defective components when needed

• Basic script writing skills such as JavaScript and DOS Batch files, PowerShell, VB Scripting, Python

• Database experience with Oracle, Snowflake or SQL related systems

• MCSE Certification, Dell PC Certification and / or A Certification

• Application Development experience

• Understand IT Service Management and ITIL based support processes(Incident Management, Change Management Problem management

Please forward your resume and contact details to kishore_k@surgetechinc.com/ kaviya_t@surgetechinc.com or can call on 832-990-6448