Donor Recovery Specialist

POSITION SUMMARY:

The Donor Recovery Specialist (DRS) supports Phoenix Donor Services (PDS) by coordinating the acquisition of donor birth tissue in compliance with Phoenix Donor Services, FDA, and AATB policies, procedures, regulations, and standards. This position is responsible for approaching Birth Mothers to provide education and guidance on the donation process, obtain required consent, and determine donor suitability based on Federal guidelines. The DRS will ensure birth tissue is recovered and packaged aseptically. The DRS will act as an acquisition representative fostering a positive and professional relationships with donors, hospitals, physicians, and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintains the highest standards of professional conduct and interpersonal relationship development, promoting a positive and collaborative work environment.
• Initiate and facilitate donor education with birth mothers, medical facilities, physicians, and staff.
• Collaborates with hospital and PDS staff to obtain informed consent to donation as well as medical/social history, ensuring compliance with Federal and State regulations, accrediting standards, and Phoenix Donor Services policies and procedures.
• Evaluate potential donors to determine birth tissue suitability by screening and reviewing donor medical records that may include the current admission, medical & social history, prenatal records, surgical interventions/treatments, past or present malignancies, other required donation forms, and any additional information utilized to determine donor eligibility.
• Facilitate the collection of donor blood specimens for testing.
• Utilize aseptic technique to obtain and package birth tissue, blood, and cultures.
• Acquire donor tissue and coordinate shipment within defined timeframes, according to governing agencies and Phoenix Donor Services procedures.
• Ensure proper labeling and identification is maintained on all quarantined tissue containers.
• Accurately complete required donor acquisition documentation within critically defined timeframes
• Perform in-depth review of donor chart and ensure all donor information is accurate and complete.
• Consult with quality team regarding any concerns or questions related to donor.
• Maintain a positive, professional relationship with hospital staff and physicians.
• Identify and advise management of the need for process improvement and/or areas with concerns that may arise with hospital staff or physicians.
• Assists with the management of departmental inventory and operates systems to track case supplies.
• Other duties as assigned.

QUALIFICATIONS:

Education: Associate degree or equivalent work experience is required. Degree in science related field (Biology, Chemistry, Nursing) preferred.

Experience: A minimum of 2-5 years related experience in organ procurement, tissue banking, blood banking, or birth tissue donation (preferred). Knowledge of AATB, FDA, and other state/federal regulations.

Computer Skills: Proficient with Microsoft office suite.

Certificates & Licenses: CTBS certification must be obtained within 16 months of hire.

Other Requirements: Knowledge of AATB, FDA, and other State/Federal regulations. Knowledge of aseptic technique.

WORK ENVIRONMENT:

• Follow appropriate dress code (PDS scrubs) and adhere to the hospital credentialing.
• Work will be performed in the Labor & Delivery Department of a hospital

Physical Demands:

• Stand
• Walk
• Sit
• Handling
• Outward Reach
• Reach above Shoulders
• Squat or Kneel
• Bend
• Lift/Carry <50 lbs
• Push/Pull up to 100 lbs (occasionally)

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Medical records: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $55,000 - $60,000