What are the responsibilities and job description for the Verification Clerk position at SURGERY CENTER JV?
Job Description
Job Description
RESPONSIBILITIES : The Insurance Verification Clerk serves as the primary staff member to verify insurance benefits and notify patients of amounts due at check-in.
SUPERVISED BY : Scheduling Team Lead and Business Office Manager
QUALIFICATIONS : Professional appearance and demeanor, pleasant personality and speaking voice, ability to relate well with people and work under specific deadlines, excellent phone skils, ability to explain the insurance benefits to patient over the phone
PHYSICAL DEMANDS : Must be able to endure long periods of sitting, standing and walking, Normal office environment
DUTIES : 1. Verify insurance coverage for all patients on the facility schedule.
2. Notify patients of copay, deductible and / or co-insurance amounts due at check-in.
3. Determine if a prior authorization is needed for the scheduled procedure and work closely with the Surgeon's office to make sure it is obtained.
4. Work closely with other department team members to make sure all verifications have been completed.
5. Answer patient questions regarding the benefit verification.
6. Assist with answering phones and pre-registering of patients if needed.
7. Serve as back up to the Schedulers if needed.
8. Perform any other duties deemed necessary by the Team Lead and / or Business Office Manager.
MINIMUM OF ONE YEAR INSURANCE VERIFICATION EXPERIENCE IS REQUIRED.