What are the responsibilities and job description for the Check in Check out- Busy Multi Provider Office Bilingual Preferred ( Spanish) position at Surgery Partners Brand?
JOB TITLE: Front Back Office Float - Check in/ Medical Assistant/EMT
GENERAL SUMMARY OF DUTIES:
- Greet patients upon arrival and check patients in on a daily basis.
- Collect all co-pays from patients if applicable.
- Obtain photo ID and insurance card to be scanned into system.
- Check patients out as needed to assist with patient flow.
- Prepare deposits.
- Prepare end of day batch sheet.
- Maintain a neat and clean work environment.
- Clinical duties include taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting the physician during the examination.
- Perform routine administrative and clinical tasks to keep the offices of physicians, and other health practitioners running smoothly.
- Instruct patients about medications prepare and administer medications as directed by a physician; authorize drug refills as directed, telephone prescriptions to a pharmacy.
- Prepares exam rooms for patient visits; measures vital signs, data collection and appropriately documents information.
- Research, respond to, document and see to appropriate conclusion all clinical tasking
- Document current medications and prescriptions that need to be renewed.
- Instructs patient how to prepare for the physician (assisting as necessary).
- Anticipates/sets up special equipment and/or supplies needed for the visit.
- Alerts the physician when patient is ready and communicates pertinent clinical information.
- Assists patient through check-out process when visit is complete.
- Cleans and prepares room for next patient.
- Responds to needs to expedite visits and keep on schedule.
- Ensures cardiac clearances and medical clearances are sent and received back in time for ASC procedures, contacts, explains and documents anticoagulation discontinuation.
- Checks and clears fax boxes in accordance with the workflow.
- Perform other duties as required.
ESSENTIAL FUNCTIONS:
- Must arrive prior to start time in order to become situated before patient’s arrival.
- Perform all office duties required.
KNOWLEDGE:
- Knowledge of clinic policies and procedures.
- Knowledge of computer systems, programs.
- Knowledge of medical terminology.
SKILLS:
- Must be able to multi – task.
- Must be able to express compassion and kindness to patients calling and being seen in the office.
- Must maintain a professional and upbeat attitude.
- Skill in written and verbal communication and customer relations.
ABILITIES:
- Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.
PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment.
ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much patient contact.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
