What are the responsibilities and job description for the Client Account Manager position at Surmount Innovations?
We are looking to hire a dedicated entry level Client Account Manager to join our team!
At Surmount Innovations, we specialize in creating long-lasting client partnerships by providing tailored solutions that drive success. As an entry level Client Account Manager, you’ll be at the center of our client relations, using your skills as a manager to enhance client satisfaction and foster growth. This is an ideal role for an organized, proactive manager who thrives on building relationships and ensuring clients reach their goals.
Entry Level Client Account Manager Responsibilities
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At Surmount Innovations, we specialize in creating long-lasting client partnerships by providing tailored solutions that drive success. As an entry level Client Account Manager, you’ll be at the center of our client relations, using your skills as a manager to enhance client satisfaction and foster growth. This is an ideal role for an organized, proactive manager who thrives on building relationships and ensuring clients reach their goals.
Entry Level Client Account Manager Responsibilities
- Manage and nurture positive relationships with clients, understanding their goals and offering solutions
- Act as the primary manager of client accounts, addressing inquiries and offering support when needed
- Collaborate with internal teams to meet client needs efficiently and resolve any concerns
- Track client progress, manage key performance metrics, and provide insightful updates to clients
- Collect and share client feedback to help improve products and optimize client satisfaction
- Proactively identify and address any challenges in the client experience to maintain high service standards
- Strong communication skills and a client-centered approach
- Proven ability to manage multiple client accounts and stay organized in a fast-paced environment
- Problem-solving mindset and a proactive approach to addressing client needs
- Previous experience in account management, client success, or customer service is a plus
- A self-motivated individual with a dedication to client success and teamwork
- A team-focused work culture that encourages your input and professional growth
- Hands-on training and career development opportunities in client account management
- Competitive compensation and benefits, recognizing your contributions as a manager
- Advancement opportunities in client success and account management
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