What are the responsibilities and job description for the Frontier Client Relations Associate position at Surmount Innovations?
Job Description
Job Description
WE ARE HIRING A SPIRITED FRONTIER CLIENT RELATIONS ASSOCIATE TO JOIN OUR TEAM!
Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as anFrontier Client Relations Associate. We are looking for candidates who not only bring excitement and energy to their role, but to our workplace as well! The Frontier Client Relations Associate is the face of our company, which is why we need an individual who is going to make a lasting impression on our clients and customers. This individual will be passionate about delivering the highest level of customer service to each and every consumer they interact with. If you consider yourself to be a people-person who loves interacting with others and making lasting memories, our Frontier Client Relations Associate Role is for you!
Frontier Client Relations Associate Responsibilities :
- Work directly with consumers to assess their needs and preferences to ensure customer satisfaction
- Forge long-lasting relationships and trust with customer accounts through open and interactive communication
- Generate sales leads and create potential business opportunities for the company
- Attend regular training sessions for our Customer Service Associate to ensure a comprehensive understanding of our products and offerings
- Adhere to company guidelines, procedures, and policies to ensure full compliance with our clients’ standards
- Keep records of customer interactions, process customer accounts, and handle confidential customer information
- Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner
Frontier Client Relations Associate Qualifications :
This is an entry level role, and we provide full training for the right candidate! If you feel that you are a good fit for this position, we highly encourage you to apply. One of our associates will be in contact with you within 24-48 hours.
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