What are the responsibilities and job description for the Delivery Coordinator position at Survitec Group Ltd.?
LOCATION: Houston
EMPLOYMENT TYPE: Permanent
Job Description
Delivery Coordinator
Supply Chain
The Supply Chain family is dedicated to planning, directing and coordinating product and service storage, distribution and delivery operations to meet customer need and drive business value
Job Summary
This role coordinates the distribution of Survitec goods from supply chain hubs to customers and service stations. It is focused on reviewing and organising delivery schedules, seeking opportunities to reduce cost whilst meeting delivery requirements, standards and safe working practices
Duties And Responsibilities
Drives safety culture
Educated to secondary / intermediate level, with 5 or more GCSE or equivalent grades
No formal work experience needed for this role
EMPLOYMENT TYPE: Permanent
Job Description
Delivery Coordinator
Supply Chain
The Supply Chain family is dedicated to planning, directing and coordinating product and service storage, distribution and delivery operations to meet customer need and drive business value
Job Summary
This role coordinates the distribution of Survitec goods from supply chain hubs to customers and service stations. It is focused on reviewing and organising delivery schedules, seeking opportunities to reduce cost whilst meeting delivery requirements, standards and safe working practices
Duties And Responsibilities
- Works with demand and supply planners to develop sound understanding of customer delivery patterns and expectations
- Plans delivery schedules to transfer goods from supply chain warehouse sites to customer or service stations
- Prepares delivery information for internal and external third-party delivery resources, using a range of software packages and systems
- Adjusts delivery schedules to meet internal and external customer need, whilst actively managing and reducing cost to serve
- Maintains effective relationships with key carriers, to drive an efficient process and ensure a good feedback process is in place to inform and drive continuous improvement
- Follows standard procedure to ensure that work is carried out to the required quality standards and meet all external regulatory requirements for the transit of goods; identifies themes, issues and challenges with current process and raises recommendations for improvement through appropriate channels
- Compares shipping routes or methods to determine which provide the best customer outcome, optimise cost to serve and have the least environmental impact; determines the best shipping methods, routes or rates for materials to be shipped
- Prepares documents, such as work orders, bills of landing or shipping orders, ensuring all paperwork is accurate and meets required regulatory standards; examines shipment contents and compares with records, such as manifests, invoices or orders to verify accuracy
- Records shipment data accurately, such as weight, charges, space availability, damages or discrepancies; calculates costs to transfer accurately and ensures an effective process is in place for packing, sealing, labelling, affixing prepaid postage and securing appropriate transfer paperwork with the goods
- Provides effective coaching and mentoring of supply chain colleagues to raise awareness and importance of delivery standards and measures
- Deals with internal and external questions, concerns and issues, seeking to answer those questions effectively and rectify any problems, damages, shortages or nonconformance to specifications
- Creates an environment where everyone in the team can live the Survitec Values
- Contributes positively to creating an inclusive environment where our people feel valued, appreciated and free to be who they are at work
- Understands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment
- Develops own capabilities through participating in assessment and development planning activities as well as formal and informal training and coaching. Develops and maintains an understanding of relevant technology, external regulation, and industry best practices
- Holds self and others accountable to meet commitments
- Plans and prioritises workload to meet commitments aligned with Survitec goals
- Makes effective use of the latest technologies and terminology required for success in the role
- Builds partnerships and works collaboratively with others to meet shared objectives
- Manoeuvres comfortably through complex policy, process and people-related organisational dynamics
- Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
Drives safety culture
- Is a reliable source of reference on relevant safety standards and where these standards are at risk. Provides important insight into the root cause and corrective actions for such safety risks and issues. Raises issues and highlights own mistakes without fear to improve safety and wellbeing of self and others
- Understands the importance of being the representative of both internal and external customers. Demonstrates respect for those customers and is open and transparent about the delivery of service – only promises what they can deliver and delivers what they promise
- Understands own role within the team and takes accountability for delivery – is good at closing out actions and proactively asks for help when issues arise. Communicates appropriately, shares knowledge (coaching, mentoring and supporting others to develop skills as appropriate). Works collaboratively with own team and others to meet business goals
- Takes time to listen and treats others with dignity, accepting and respecting other people’s points of view or individuality. Understands how own behaviours impact others.
- Takes personal responsibility for ensuring excellence, getting the task done on time and to the right standard. Consistently achieves targets, even when timescales are tight
- Committed and passionate about continuous improvement, looking to solve problems and avoid workarounds. Takes initiative and acts with confidence
- Takes an entrepreneurial approach to change, being comfortable and willing to try out new methods, processes, ways of working or techniques to make improvements
- Takes time to understand and explain the rationale for change to support the understanding of self and others
- Acts in accordance with Survitec Values, especially in situations when it is difficult to do so
- Represents self and Survitec in an ethical manner that engenders trust from colleagues, customers and external regulators (Refer to Survitec Code of Conduct for further information and examples)
Educated to secondary / intermediate level, with 5 or more GCSE or equivalent grades
No formal work experience needed for this role
