What are the responsibilities and job description for the Sales Coordinator position at Surya Carpet?
Company Overview:
Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.’s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents are available worldwide through leading retailers, interior designers, and online stores. The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold Bob Williams, Livabliss, and RST Brands. Surya Inc. has been named to the Inc. 5000 annual list of America's fastest growing privately held companies ten times.
We are seeking a highly motivated and results-oriented Sales Coordinator to join our dynamic team. This full-time, in-office position based in White, GA, provides an exciting opportunity to play a pivotal role in both account management and business development. In this position, you will oversee onboarding new clients, collaborate with internal teams, and support external customers. The ideal candidate will excel at building strong client relationships, achieving sales goals, and navigating the challenges of a fast-paced business environment.
Key Responsibilities:
- Manage a diverse portfolio of active accounts, ensuring their continued success and satisfaction.
- Onboard new clients by clearly communicating our key value propositions and guiding them seamlessly through the process.
- Understand and address clients' goals and challenges by leveraging our products, tools, and resources.
- Maintain accurate, up-to-date accounts and sales activity data in Salesforce.
- Resolve account-related issues, escalate concerns as needed, and deliver exceptional after-sales support.
- Engage in meetings, conference calls, and training sessions to foster strong client relationships and collaboration.
- Support market planning efforts, including product preparations, catalog proofing, and coordinating client meetings and invitations.
- Analyze sales reports to identify emerging trends, growth opportunities, and areas for improvement.
- Accurately process key account orders and ensure timely and efficient fulfillment.
- Communicate proactively with clients about any potential delays or issues, providing transparent updates and solutions.
- Generate new leads through industry platforms, social media, and other proactive channels.
- Track all sales activities and performance using workforce management tools to drive accountability and results.
- Focus on opening additional brands for existing accounts.
This is a fantastic opportunity for a driven individual with a passion for sales, exceptional client relationship management skills, and the ability to thrive in a dynamic, fast-paced environment.
Requirements:
Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
Exceptional communication and interpersonal skills.
Sales-oriented mindset with resilience and the ability to overcome objections.
Strong organizational skills and attention to detail.
Ability to thrive in a fast-paced, dynamic environment.
Proficiency in Microsoft Office Suite; experience with Salesforce is a plus.
Benefits:
We offer a competitive salary, PTO in the first year, and a comprehensive benefits package.
Join our team at Surya Inc. and embark on a rewarding career journey where your contributions make a difference and your potential for growth is limitless. Apply today to start your career with us!
