What are the responsibilities and job description for the Host position at Sushi Sake?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and seamless dining experience. You will play a crucial role in managing reservations, seating arrangements, and maintaining a pleasant atmosphere in our restaurant. This position requires excellent communication skills and a passion for providing outstanding customer service.
Responsibilities
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Provide guests with menus and inform them of daily specials or promotions.
- Maintain cleanliness and organization of the host/host station and dining area.
- Answer phone calls promptly, providing information about the restaurant and taking reservations as needed.
- Collaborate with waitstaff and kitchen staff to ensure smooth service delivery.
- Address guest inquiries or concerns promptly to enhance their dining experience.
- Assist in managing waitlists during peak hours while keeping guests informed of their wait times.
Skills
- Previous experience in a restaurant or hospitality setting is preferred.
- Strong phone etiquette skills to handle reservations and guest inquiries effectively.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Excellent customer service skills with the ability to communicate effectively with guests and staff alike.
- Knowledge of food service practices and guest relations to ensure a high-quality dining experience.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to work as part of a team in a dynamic hospitality environment.
Join us as we create memorable experiences for our guests!
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $15 - $16
