What are the responsibilities and job description for the Hostess/Cashier position at Sushi Shima?
Job Summary
We are seeking a friendly and efficient Host/Cashier to join our team in providing exceptional customer service in a fast-paced restaurant environment. The ideal candidate will be responsible for welcoming guests, managing reservations, and processing transactions accurately. This role requires excellent communication skills and a passion for hospitality to ensure every guest has a memorable dining experience.
Responsibilities
- Greet and seat guests promptly upon arrival, ensuring a warm welcome.
- Manage the flow of guests during busy periods, maintaining an organized waiting list.
- Take and process customer orders using the Aloha POS system efficiently.
- Handle cash and credit transactions accurately while providing excellent customer service.
- Answer phone calls with proper phone etiquette, assisting customers with inquiries and reservations.
- Collaborate with kitchen staff to ensure timely food delivery and guest satisfaction.
- Maintain cleanliness and organization of the front-of-house area, including menus and dining spaces.
- Assist in training new staff on guest services and POS operations as needed.
Experience
- Previous experience in a food service or hospitality role is preferred but not required.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential for success in this role.
Join us in creating an inviting atmosphere where guests feel valued and appreciated!
Job Types: Full-time, Part-time
Pay: $11.50 - $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Morning shift
- Night shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $12 - $13