What are the responsibilities and job description for the Operations Representative position at Susquehanna Community Bank?
Operations Representative
At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.
The Operations Representative is responsible for performing a variety of duties to support the deposit operations function of the Bank.
Job Duties
- Maintains various account records
- Performs balancing and reconciling duties
- Maintains an awareness of computer applications and programs throughout the bank
- Handles complex and difficult customer inquiries
- Ensures quality service and effective and efficient operations support for internal and external customers
Skills and Experience
- Six (6) months of relevant bank operations or banking experience
- Good communication – in person, over the phone, and via email
- Ability to multi-task, problem-solve and strong attention to detail
- Proficient computer and math skills
- One (1) year of relevant bank operations or banking experience (preferred)
Location: This position is full-time and located at our West Milton office.
Please visit https://scb.bank/careers for additional details and to apply.
Equal Opportunity employer including Disability/VETS.
Member FDIC. Equal Housing Lender.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person
