What are the responsibilities and job description for the Personal Banker position at Susquehanna Community Bank?
PERSONAL BANKER
Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers. Please visit https://scb.bank/resources/careers/ for additional details and to apply.
Personal Bankers are responsible for assisting customers with day to day bank transactions and opening accounts; as well as identifying and offering products and services to best fit their needs. This position is located at our Northumberland office.
Job duties include:
- Process routine financial business for customers accurately and in a timely manner
- Provide quality customer service; promptly address customer concerns
- Listen to customers and recommend solutions that best fit their needs; cross-sell and make referrals when appropriate
- Establish and maintain relationships with customers
- Maintain current knowledge of bank products, services, policies, and procedures
Here's the Skills and Experience we look for:
- Experience providing excellent customer service
- Strong computer knowledge
- Proficient communication – in person, over the phone, and via email
- Ability to multi-task and problem-solve
- Minimum of two years of banking experience (preferred)
Please visit https://scb.bank/resources/careers/ for additional details and to apply.
We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.
Member FDIC. Equal Housing Lender.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Work Location: In person
