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Learning + Development Coordinator

Susquehanna International Group
Bala Cynwyd, PA Full Time
POSTED ON 4/7/2025
AVAILABLE BEFORE 5/3/2025

About Susquehanna

Susquehanna is a global quantitative trading firm founded by a group of friends who share a passion for game theory and probabilistic thinking. We have incorporated this approach into our culture, where you will find relentless problem solvers within each of our core disciplines : Trading, Technology, and Quantitative Research. From offices around the world, our employees collaborate to make optimal decisions and are driven by the desire to achieve winning results together.

What we do

We are experts in trading essentially all listed financial products and asset classes, with a focus on derivatives trading. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity and ensuring competitive prices for buyers and sellers. While our presence in the market is broad, our trading desks are highly specialized, allowing for a deep understanding of unique drivers of each asset class.

Job Summary :

We are looking for a highly organized, detail oriented, and independent problem solver to join our U.S. team as the L D Operations Coordinator. In this fast-paced, dynamic, and collaborative environment, the coordinator will support planning, execution, and evaluation of our learning and development offerings. This person will work closely with the U.S. and global L D team to ensure consistent, pragmatic, and efficient processes are in place to support smooth delivery of programs, initiatives, and contribute to the overall success of the team.

Within Susquehanna, the Learning and Development team’s purpose is to provide value-added support and experiences to the firm that helps to drive performance, grow, and retain talent, and enhance engagement. We do this by providing learning and development solutions that enable and develop employees and managers globally.

In this role you will :

  • Coordinate the scheduling and logistics of training sessions, workshops, and other learning events
  • Manage external learning opportunities inclusive of education assistance, conference process, external vendor relationship management, and external trainings
  • Monitor and evaluate the effectiveness of training programs through feedback and assessment tools
  • Reconcile department and education / conference related expenses
  • Support the implementation of e-learning platforms and other digital learning solutions
  • Oversee global department SharePoint site to ensure content is current and relevant
  • Support the implementation of a Learning Management System (LMS) as well as being the key admin for maintaining and updating this tool, and supporting the firms’ employees, managers, and LMS administrators
  • Provide administrative support to the Learning and Development team, including setting up standing meetings, create and maintain a global L D annual calendar, organize content developed across the team for easy access, monitor department inbox, and field incoming requests for support from the L D department
  • Assist with annual talent processes such as performance management and internal feedback process

What we're looking for :

  • Minimum of 1 year of professional or intern experience
  • Bachelor’s degree, required
  • Superior organizational, time management, and project management skills
  • Excellent written and verbal communication, and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem solving and decision-making capability
  • Exceptional detail-orientation with a strong focus on accuracy and quality
  • Strong proficiency working in Outlook or other scheduling systems, Word and Excel
  • Passion for continuous learning and professional development
  • Susquehanna does not accept unsolicited resumes from recruiters or search firms. Any resume or referral submitted in the absence of a signed agreement will become the property of Susquehanna and no fee will be paid.

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