What are the responsibilities and job description for the Trade Support Analyst position at Susquehanna International Group?
Overview
Susquehanna International Group has a job opening for an Operations Analyst to join our Brokerage team in support of our Institutional Sales Trading desk in our Bala Cynwyd office. In this role, you will be focused on support of trading activity from the point trades are executed by our traders through settlement, clearing and post-trade analysis. This ensures that you will gain broad exposure across the operational activities on the desk including settlements, reconciliations, and reporting as well as issue resolution and variance analysis. Additionally, we will look to you to focus on continuous automation and process improvement through collaboration with team members and our technology team. This will also include testing these activities prior to rollout across the desk. In carrying out these responsibilities, you will have the opportunity to interact daily with traders, peers, clients and our clearing firms to ensure that issues are resolved as quickly as possible and that trades settle and clear within required timeframes.
In this role you will :
- Maintain and support operational activities related to fixed income trading activity on the desk
- Manage high volume of emails / calls per day from traders, clients, clearing firms, etc.; leverage technology resources available to automate wherever possible to ensure prompt resolution of inquiries / issue
- Drive towards automation and continuous process improvement to ensure any issues that arise are resolved as quickly as possible
- Coordinate with technology team members to drive, test and facilitate automation opportunities and / or process improvements on the desk
- Leverage tools such as Excel, VBA, SQL and / or Access to improve reporting capabilities and increase the speed with which any variances are resolved
- Actively liaise with team members and our Documentation Specialist to facilitate client account opening and onboarding ensuring processes are seamless
- Troubleshoot and problem solve issues that may arise with trading activity on the desk
- Provide support to both customers and sales traders as needed
What we’re looking for
SIG does not accept unsolicited resumes from recruiters or search firms. Any resume or referral submitted in the absence of a signed agreement will become the property of SIG and no fee will be paid.
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