Teller

Position Summary

Provide customer service by accurately and efficiently processing a variety of customer banking transactions. The teller is responsible for directly representing Susser Bank by serving, assisting, and directly communicating with customers on a daily basis.

In Office ~  Monday - Friday 8am - 5pm

Principal Duties and Responsibilities

• Provide customer services such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, money transfers, online banking, etc.
• Balance cash drawer daily.
• Process cashier’s check and debit card requests.
• Adjust debit card limits and process debit card exceptions reports.
• Assist in counting money shipments.
• Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency.
• Process various night-drop and mail transactions as needed.
• Assist with month end teller audits as needed.
• Perform administrative duties such as filing, answering phones, maintaining supplies, building reports, preparing outgoing mail, etc.
• Provide professional and courteous service to Susser Bank customers and employees.
• Understands and agrees to abide by the policies and procedures established by Susser Bank.
• Performs duties in compliance with applicable laws and regulations.
• Maintains the security and confidentiality of pertinent information and records.
• Maintains current and up-to-date knowledge and continues professional development through training as applicable.
• Demonstrates a courteous, pleasant, self-motivated, and dependable behavior. Maintaining a professional environment in both appearance and conduct.
• Performs additional duties as assigned or directed.

Education and Experience Required

• High school diploma or equivalent education required.
• Previous cash handling experience.
• Previous customer service experience preferred.

Skills and Abilities Required

• Job Knowledge/Technical Knowledge: Computer (Microsoft Office, Jack Henry Xperience, Silverlake, Synergy, 4Sight, Deluxe, Centrix, Q2 Portal, Sales Force), Copier, Printer, Money Counter, Folding Machine, Postage Machine, Fax Machine.
• Accuracy, attention to details, organizational skills.
• Strong customer service skills and good verbal communication skills.
• Analytical skills, problem solving, good time management and multi-tasking skills.
• Cooperation/Teamwork and patience in dealing with customers.

Susser Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Susser Bank participates in E-Verify.