Payments Division Compliance Manager

Summary:

Sutton Bank is seeking a Compliance Manager to support its growing, nationwide, consumer card payment activities and third-party fintech relationships, with a strong emphasis on prepaid card products. The incumbent will be relied on to partner effectively with key stakeholders throughout the bank in establishing and maintaining policies and procedures aimed at driving compliance with applicable laws, rules, regulations, and industry standards. The dual capabilities to identify and implement effective compliance solutions for complex banking products and services, and serve as a thought leader through effective communication practices are essential. The ideal candidate will possess those qualities coupled with in-depth knowledge of the applicable banking laws and regulations, but candidates who have less experience but higher educational attainment or other evidence of strong potential to succeed will be considered.

Qualifications:

Education: Bachelor's Degree is required, and an advanced degree is a plus.

Licenses/Certifications: Certified Regulatory Compliance Manager (CRCM) is a plus, but not required.

Experience: Five (5) years of relevant compliance experience working in the financial services industry, preferably in a regulated bank environment. Exceptional educational credentials may compensate for fewer years of work experience.

Essential Functions:

A: Job Specific:

• Identifies and regularly advises on effective compliance solutions involving highly-complex laws, regulations, and business concepts.
• Reviews multi-channel marketing and advertising materials for compliance with applicable laws and internal and financial industry standards for treating customers fairly, and performs other front-end compliance activities.
• Engages in effective written and verbal communications, including with key business partners, external partners, and regulators, with a particular emphasis on the ability to explain complex concepts in clear and understandable terms, and the ability to draft understandable, actionable, and sustainable policies and procedures
• Exhibits in-depth knowledge of relevant laws and regulations, including, as applicable, the Electronic Funds Transfers Act and Regulation E; the Gramm-Leach-Bliley Act, Regulation P, and applicable state privacy laws; state and federal prohibitions against unfair, deceptive or abusive acts or practices (UDAP/UDAAP) in the offering, delivery, or servicing of consumer financial products and services, including regulations and guidance issued and enforced by the CFPB; and anti-money laundering (AML) requirements, including the Bank Secrecy Act, the OFAC regulations, and other applicable sanctions screening requirements.
• Performs ongoing compliance monitoring and testing of internal and third-party activities, including by assisting in development of, and reviewing and advising on, compliance-related business reporting.
• Facilitates regulatory change management and risk assessment practices.
• Partners closely with Legal staff and Compliance peers.
• Oversees and effectively utilizes third-party compliance resources in connection with performing independent compliance testing.
• Develops, reviews, and monitors the timely completion of appropriate compliance training.
• May be called upon to handle compliance duties outside of core responsibilities as needed.
• Embraces and practices the highest applicable ethical standards of behavior, including by modeling the Sutton Bank Service Excellent Elements.
• Tracks issues to completion and ensures and validates that appropriate corrective action has been implemented within specified timeframes.

Knowledge/Skills/Abilities:

• The ability to communicate effectively and clearly, both in verbal and written communications, as well as, present information to groups of managers, employees, customers, etc.
• Excellent interpersonal skills.
• Strong knowledge of the business area that is being supported.
• Self-directed and motivated.
• The ability to manage multiple tasks and meet deadlines.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to multitask, effectively identify potential risks to escalate when necessary.
• Excellent attention to detail.
• Knowledge of relevant laws, regulations, and supervisory expectations.
• Able to understand and translate banking regulatory laws, regulations, guidance and expectations into understandable and effective advice.
• Knowledge of and ability to work effectively in a banking environment.

Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, disability or protected veteran status.